Warehouse Associate
Posting Details
Job Details
Description
The Warehouse Associate position exists to ensure effective movement and management of inventory between the dock, sales floor, product repair, customer pickup and delivery. This role ensures the proper evaluation and shipping of merchandise and managing inventory flow. The Warehouse Associate is also responsible to unload trailers (Receiving). Individual contributor within a designated unit.
Job Duties:
- Fills order requests, stage merchandise and load for timely shipments (Shipping).
- Evaluates products and moves to designated zones for processing (Receiving)
- Moves merchandise between dock, stockroom staging area, sales floor, customer pick-up or delivery, and removal of 'sold' merchandise from sales floor
- Audits and maintains accuracy of HFM (Hold for Merchandise) staging area
- Responsible for the assembly merchandise
- Assembles and disassembles fixtures for seasonal flexes or floor plan changes
- Processes receipts and ensures inventories are controlled, monitored, and logged
- Creates required documentation to log all shipments and deliveries to customers
- Ensures customer service through timely, attentive and friendly service during all customer pick-ups and inquiries
- Reports and responds to Store Management about unsafe and/or unethical conditions
- Develops "team" environment with the sales floor, providing timely movement of merchandise setting floor to presentation standards
- Protects Company assets by following company policies and direction for customer pick-up procedures
- Performs daily housekeeping, including cleaning and straightening, etc.
- Miscellaneous duties as required, including as extra sales help as needed once cross trained
- Moves merchandise between dock, sales floor, customer pick-up or delivery and removal of 'sold' merchandise from sales floor in a timely manner
- Maintains safe/clean receiving area
- Assists customers by delivering items to their car, assisting them in loading and securing of merchandise
Requirements:
Must be able to lift and move at least fifty (50) pounds in weight to maintain flow and replenishment of merchandise.American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment. The Company maintains an internal complaint procedure to address any concerns regarding the hiring process. Any complaints can be directed by email to TitleVIIcoordinator@americanfreight.us or by toll-free phone call at 1- 855-733-4357.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Expect to frequently lift and move items weighing up to 50 pounds, manage inventory flow between docks and sales floors, and assist with loading or unloading shipments. Physical stamina and attention to safety protocols are essential for success in this role.
A typical day involves staging merchandise, processing shipments, auditing inventory areas, assembling fixtures, and assisting customers during pickups. Time management and teamwork with sales and shipping departments ensure smooth inventory movement and customer satisfaction.
Progression paths often lead to supervisory roles, inventory management, or specialized logistics positions. Gaining experience with shipping protocols, equipment operation, and cross-training in sales support can open doors to higher responsibilities within warehouse operations.
Strong organizational skills, familiarity with inventory control systems, and the ability to safely operate warehouse equipment are highly valued. Employers also appreciate associates who provide excellent customer service during pickups and maintain clean, safe work areas.
American Freight regularly seeks warehouse associates to support their inventory and logistics needs due to steady growth. The company emphasizes teamwork and safety, making it a consistent employer for local candidates interested in warehouse positions.
Yes, new hires receive guidance on proper inventory handling, safety protocols, and customer assistance techniques. American Freight promotes a collaborative environment where associates can cross-train and develop skills applicable to various warehouse functions.
North Tonawanda shows moderate competition with a steady number of openings due to its industrial base. While not as saturated as larger metro areas, candidates benefit from local connections and relevant experience to secure warehouse roles efficiently.
Warehouse associate salaries in North Tonawanda typically range from $14 to $18 per hour, influenced by experience and shift timing. Full-time positions at companies like American Freight also often include benefits and opportunities for overtime pay.
Absolutely. American Freight offers full-time warehouse associate positions that provide consistent schedules and a team-oriented environment. Employees benefit from steady workflow and engagement with multiple facets of inventory and customer service.
Associates at American Freight not only handle standard shipping and receiving but also assist with fixture assembly, seasonal floor plan changes, and direct customer delivery support. This variety enhances skill development beyond routine warehouse tasks.
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