Jobloria
Referral Coordinator, Physician Practice
Care New England
Location : Barrington, RI, 02806
Job Type : Full Time
Date Posted : 2 December 2025
Job Summary:
Manages external referral process including booking appointments, providing patients referral form, closing referrals quarterly, and verifies outside appointments.
Duties and Responsibilities:
Responsible for the external referral process. Provides patients with referral forms, calls office and books appointments, closes referrals, communicates with outside offices, verifies appointments and obtains notes as needed.
Schedule authorizations and coordinate all procedures.
Work closely with clinical affiliates to facilitate referrals for surgery and other procedures.'
Assists with registration and check out for all patients and other patients as needed. Obtains correct patient demographic and insurance information.
Verifies patient information when scheduling appointments.
Triages incoming call appropriately scheduling patient appointments or directing calls throughout the practice.
Attends and participates in monthly practice meetings.
Performs all other duties as assigned.
Requirements:
High School/GED with 1-3 minimum years of experience in job-related field or equivalent required.
Medical Office experience required.
Must possess excellent customer service skills, computer proficiency, team player, and familiarity with medical terminology.
Care New England Health System (CNE)and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting the nation’s top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.
Freqently Asked Questions
Referral Coordinators ensure appointment accuracy by confirming patient details with external offices and obtaining necessary clinical notes. This process helps maintain seamless communication between healthcare providers and supports timely patient care coordination.
This role demands strong organizational abilities, familiarity with medical terminology, and excellent interpersonal communication to manage external referrals, schedule authorizations, and facilitate collaboration between patients and clinical affiliates.
Starting as a Referral Coordinator, professionals often advance to roles like Clinical Practice Manager or Patient Services Supervisor, leveraging their expertise in referral systems and patient coordination to take on broader administrative responsibilities.
While not always mandatory, certifications like Certified Medical Administrative Assistant (CMAA) or medical billing credentials are valued in Barrington, enhancing a candidate’s competitiveness in local healthcare facilities.
Barrington’s healthcare sector is moderately competitive, with steady demand for referral coordinators due to ongoing patient volume and specialized care coordination, making timely applications advantageous.
At Care New England, Referral Coordinators are pivotal in bridging patients with specialty services, ensuring referrals are processed efficiently and supporting the system’s commitment to advanced medical research and patient-centered care.
Given Care New England’s multi-institution network, coordinators navigate diverse referral pathways and collaborate across several specialized facilities, requiring adaptability and comprehensive knowledge of system-wide procedures.
Referral Coordinators in Barrington typically earn between $40,000 and $50,000 annually, reflecting local cost of living and healthcare sector standards, with potential increases based on experience and additional certifications.
Barrington’s diverse patient base requires coordinators to verify insurance and demographic details meticulously, ensuring smooth appointment scheduling and compliance with local healthcare policies.
Successful coordinators prioritize effective communication and time management, juggling patient inquiries, referral tracking, and inter-office coordination to maintain high-quality service without administrative backlogs.
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