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Retail Sales Associate
American Freight
Location : Douglasville, GA, 30134
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Douglasville's retail sector has seen steady growth, making retail sales associate positions moderately competitive. Local stores like American Freight often seek candidates who combine strong customer service with sales skills, so highlighting both can improve your chances in this market.
While formal certifications aren't mandatory for retail sales associates in Douglasville, obtaining credentials in customer service or retail management can boost employability. Employers appreciate candidates familiar with POS systems and retail software common in the Georgia retail landscape.
Effective communication, active listening, and product knowledge are vital to succeed as a retail sales associate. Additionally, familiarity with POS technology and a proactive approach to customer needs help in driving sales and maintaining store presentation standards.
Retail sales associates often progress to supervisory or management positions, leveraging experience in customer interaction and sales strategies. Consistently meeting sales goals and gaining expertise in inventory or merchandising can open doors to career advancement within retail companies.
Retail sales associates primarily focus on customer engagement and transactional activities, while retail operations associates handle inventory management and store logistics. Both roles require teamwork but differ in their emphasis on direct sales versus operational support.
American Freight emphasizes flexible scheduling, which benefits associates balancing personal commitments. The company also fosters a collaborative environment where retail sales associates can engage in consultative selling and gain knowledge about diverse merchandise lines.
At American Freight, retail sales associates are encouraged to use technology like website navigation tools to assist customers when items aren’t physically in-store. This approach ensures a more comprehensive shopping experience and supports achieving sales targets effectively.
Retail sales associates in Douglasville typically earn between $11 and $15 per hour, depending on experience and shift flexibility. Full-time roles at companies like American Freight often include additional benefits, making the overall compensation competitive within the local market.
Many retail sales associate roles in Douglasville, including those at American Freight, offer part-time and full-time shifts with flexible scheduling options. This flexibility supports employees who require varied hours, including evenings and weekends.
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