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Welcome Desk Receptionist
David's Bridal
Location : Whitehall, PA, 15236
Job Type : Part Time
Salary : $13-16/hr
Date Posted : 1 December 2025
- NOW HIRING
- Location
- PA - Whitehall
- Area
- Store Hourly Careers
- Category
- Retail - Sales
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*Additional terms and conditions apply.
The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.
Our mission at David’s Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
BEST. JOB. EVER!
- Minimal weekday hours required (join for weekends only!)
- Generous Team Member discount
- $400bonus for every referral hired with NO LIMIT
- Competitive hourly pay rates & team bonus
- Get Paid Early!
*Additional terms and conditions apply.
At David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style—or the career that is a perfect fit.Joina company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
We make dreams happen—apply today!
Essential Job Functions:
- Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
- Promote all alteration services and personalization options.
- Maintain store-standards to support a flawless shopping experience.
- Maintain a high standard of dress to meet the Dress Code policy.
- Respond promptly to all customer questions providing product and service information.
- Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
- Assist with all sales promotions and visual updates.
- Other duties as assigned.
Physical Demands:
Education & Credentials:
Now that we’ve popped the question, please say “I do”.
Part Time Benefits Include:
- Rewarding Environment and Competitive Pay
- Team Bonus
- Dayforce Wallet – Get Paid Early!
- Generous Team Member Discount After First Pay Period
- Vision Care
- Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
- 401K Program
- Discount for Identity Theft Protection
- Discounts for Home and Auto Insurance
- Discounts for Mobile
- Legal Benefits (MetLife Hyatt Legal Plans)
- Pet Insurance
Love wins when love is for Everyone!
David’s Bridal encourages applications from all qualified candidates. David’s Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at humanresources@dbi.com or 610.943.6200 if you need accommodation at any stage of the application process or want more information on our accommodation policies .
Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.
The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range of $13-16/hr is specific to the state this role is posted in and may not be applicable to other locations. At David’s Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.
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Freqently Asked Questions
Yes, many positions for Welcome Desk Receptionists in Whitehall, PA offer flexible schedules, including weekend-only shifts. This suits individuals seeking part-time or supplementary income while still engaging in customer-facing retail roles.
Whitehall's retail scene, especially for roles like receptionists at David's Bridal, sees moderate competition. Candidates with strong customer service skills and retail experience often stand out, given the company's emphasis on a five-star shopping experience.
To thrive, a Welcome Desk Receptionist should hone communication, multitasking, and empathy. Mastering point-of-sale systems and inventory basics also enhances efficiency, ensuring seamless customer interactions and store operations.
Indeed, many receptionists progress into supervisory roles or specialized retail positions. Developing leadership and operational knowledge at the welcome desk can open doors to management positions within retail environments like David’s Bridal.
This role involves greeting customers warmly, managing check-ins, supporting cash wrap operations, and promoting store services. Maintaining store standards and assisting with visual merchandising are also common, ensuring a flawless shopping atmosphere.
David's Bridal positions the Welcome Desk Receptionist as a frontline ambassador, vital to delivering personalized service. Their role is designed to create memorable interactions that align with the brand’s commitment to diversity and exceptional retail experiences.
David's Bridal provides generous team discounts, an attractive referral bonus, and early paycheck access through Dayforce Wallet. These benefits complement competitive pay and foster a rewarding work environment in retail customer service.
Welcome Desk Receptionists in Whitehall typically earn between $13 and $16 per hour at David’s Bridal. This aligns with local retail pay standards, factoring in experience and role responsibilities within the customer service category.
While formal certifications aren't always mandatory, local community colleges and workforce centers near Whitehall offer customer service and retail management courses. These credentials can enhance employability and career progression in retail roles.
Whitehall offers various commuting methods including personal vehicle access and public transit options. Proximity to major roads and bus routes facilitates convenient travel for retail employees, helping maintain dependable attendance.
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