Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
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Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Mastering customer engagement, product knowledge, and efficient POS handling are vital in Augusta’s retail scene. Given American Freight’s focus on consultative selling, being proactive and adaptable during busy day, evening, and weekend shifts helps retail sales associates thrive locally.
Augusta’s retail environment tends to emphasize community-driven service and flexible schedules, unlike some larger metro areas where pace is faster. Sales associates here can expect a balanced blend of customer interaction and stock management, aligning well with American Freight’s supportive culture.
While formal certifications aren’t mandatory for retail sales associates in Augusta, credentials in customer service or retail management can enhance your profile. Local employers like American Freight appreciate training that boosts product knowledge and sales technology skills.
American Freight provides full-time roles requiring availability during days, evenings, and weekends, plus flexible scheduling options for part-time workers. This flexibility supports lifestyle balance while meeting the store’s dynamic retail sales needs.
American Freight emphasizes proactive consultative sales and technological savvy, expecting associates to assist customers both in-store and online. This dual approach, combined with a commitment to diversity and teamwork, creates a unique retail experience.
Retail sales associates in Augusta typically earn between $11 and $14 per hour, depending on experience and shift timings. American Freight’s compensation aligns with local market standards, offering competitive wages with potential performance bonuses.
Associates often help by navigating the company’s website to find alternative products, arranging orders, and explaining delivery or installation options. Leveraging technology enhances customer satisfaction beyond immediate stock limitations.
Retail sales associates can progress to supervisory roles or specialize in inventory and merchandising. Gaining expertise in sales technology and customer relations at companies like American Freight often paves the way for leadership positions within retail operations.
Augusta has moderate competition for retail roles, with demand rising for associates who can multitask and leverage digital sales tools. Applicants should highlight flexibility and customer service skills to stand out, especially for companies like American Freight.
Weekend shifts often see higher customer volume, requiring quick problem-solving and teamwork. Managing inventory restocks while maintaining a welcoming sales floor can be demanding but rewarding for associates aiming to meet store goals.
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