Job Details
Master Service Technician
Overview
Are you motivated and eager to grow your career in refrigeration?
Hussmann's team of Technicians maintain, diagnose, and repair HVAC/R in supermarkets, convenience stores, cold storage facilities.
Build your career with industry leaders since 1906. Join our team of hardworking, refrigeration experts and discover your potential.
Why Hussmann?
* Bi-annual bonuses based on performance
* Paid training and access to online training videos
* Paid drive time (including overtime)
* 22 days paid off - 10 days of vacation, 12 company holidays
* Company vehicle provided
* On-the-job, hands-on training opportunities for Technicians, electric and mechanical theory, and model-based training
* Sign-on bonus available
This position responds to the customers' needs for service of equipment through maintenance, diagnosis and repair of refrigeration, heating & air-conditioning systems commonly installed in supermarkets, convenient stores and cold storage facilities. Assist Service Technicians perform prescribed, routine maintenance procedures on supermarket refrigeration systems and self-contained temperature-controlled merchandisers.
Responsibilities
* Responsible for performing prescribed, routing maintenance procedures on supermarket refrigeration system and self-contained temperature-controlled merchandisers.
* Responsible for partnering with other technicians for start-up of new refrigeration equipment.
* Understands how workplace efficiencies directly relate to company profitability and is knowledgeable and able to resolve customer warranty issues rapidly and accurately.
* Serve as a mentor to other technicians and able to teach classes on HVAC/R processes, diagnostics, parts, etc.
* Able to match customer needs with potential sales opportunities and assists service management team in providing material and labor estimates as necessary to bid service and repair jobs.
* Responsible for completing necessary documents (work tickets and timesheets) and electronic communication in a thorough, accurate, professional and timely manner.
* Manage truck inventory. Order, receive, bill out and maintain parts responsibly with a minimum of waste. Manage assigned vehicle within all company guidelines. Maintain a clean vehicle and perform required maintenance on time.
* Demonstrates working knowledge of all advanced electrical and mechanical repairs, HVAC maintenance and repairs, EMS programming, operation, and troubleshooting, advanced wiring diagrams, and complex schematic diagrams to meet the customer needs.
* Troubleshoot and repair equipment on more complex service calls.
* Demonstrate a working knowledge of compressor operating parameters, oil differential pressure valves and oil level controls.
* Demonstrate understanding of low/high pressure oil systems, split condensing/low ambient controls, refrigerated equipment startup, EMS controls, CO2 refrigeration, new retail store refrigeration startup, air flow characteristics and testing, motor VFD's, and advanced wiring diagrams.
* Perform system refrigerant and oil conversions.
* Additional duties as assigned.
Qualifications
Formal Education Requirement:
Required Level: High School Diploma/GED
Preferred level: HVAC-R Technical School Degree
Minimum Years of Experience Necessary:
* External Candidates: 10 years in the field or 7 years with Certification from a Technical School
* Internal Candidates: 7 years of experience w/ completion of OJT & Skills Assessment
ADDITIONAL INFORMATION:
* Must have a Valid Driver's License and maintain a safe driving record accordance with the Fleet Policy.
* Must be physically able to walk distances, bench and crouch, climb ladders, work at high elevations and lift/carry objects up to fifty pounds, repetitively and for an external period.
* Must have excellent verbal and written communication skills, detail orientated and highly motivated.
* Must have strong mechanical aptitude to include knowledge of basic maintenance tasks and use of hand tools..
* Must be able to work nights and/or weekends as required.
* Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC is preferred.
* Strong leadership and business acumen.
* EPA 608 Universal Certification.
* Superior decision-making ability and paperwork skills.
* Able to correctly teach all the previously listed items.
Benefits:
* Health, Dental, and Vision Insurance
* 401k with Company Matching Contribution
* Discretionary 401k Company Contribution
* Tuition Reimbursement Program
* Life/Disability Insurance
* Maternity and Paternity Leave
* Panasonic Employee Discounts
* 10 Days Paid Vacation and 12 Company Holidays
* Employee Assistance Program
* And more
About Hussmann:
For more than 115 years, Hussmann has been a leader and innovator in the food retailing industry. We provide solutions to food retailers, so they can provide fresh and appealing food to consumers. Our solutions range from the refrigerator cases you browse in grocery stores to the electronic price labels at the shelf edge. Our entire Hussmann team is connected by one focus: delivering the Hussmann Promise.
The Hussmann Promise means "Continuously Providing the Most Customer-Focused Solutions in the Food Retailing Industry." This Promise is a significant part of the Hussmann culture - it's a reminder of how we've chosen to compete in the marketplace, the value we deliver to our customers, and the future value we aspire to provide. Finding a better way has always been the Hussmann way and we work towards fulfilling the Promise for better businesses, better partners, and a better world.
Hussmann is a subsidiary of Panasonic USA.
Hussmann is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, genetics, marital status, pregnancy, or any other non-merit-based factor.
REQ-151935
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Freqently Asked Questions
Slidell's demand for skilled Master Service Technicians is growing, influenced by regional industries requiring equipment maintenance. Candidates often face moderate competition, with employers prioritizing hands-on experience in electronics and machine technician skills, making local networking and certifications valuable for standing out.
Technicians in Slidell benefit from certifications such as EPA 608 for HVAC or ASE Master Technician credentials, as local businesses seek qualified professionals familiar with residential and commercial equipment servicing, enhancing credibility and aligning with regional compliance standards.
A Master Service Technician demonstrates advanced troubleshooting, leadership in service operations, and mastery over complex machinery, unlike entry-level counterparts focused on foundational tasks. This role demands deep understanding of diagnostic tools, electronics, and networked equipment servicing, reflecting elevated responsibility and technical breadth.
Starting often from apprentice or junior technician roles, advancement to Master Service Technician involves accumulating hands-on experience, technical certifications, and leadership capabilities. This trajectory opens doors to supervisory or management roles within equipment maintenance, especially in sectors like automotive or hospital service.
Technicians encounter complex equipment breakdowns, urgent repair requests, and coordination with service desks or network technicians. Slidell’s climate and industrial mix can demand adaptability in diagnosing electronics, managing parts inventory, and balancing fieldwork with technical documentation.
Better Northshore Jobs focuses on candidates who combine technical mastery with customer service skills, addressing Slidell’s diverse equipment servicing demands. Their listings highlight opportunities in residential and commercial sectors, emphasizing certifications and regional experience for optimal job matching.
The company provides access to a network of local employers valuing deep technical skills and reliability. They often feature roles that blend traditional service tech duties with emerging technologies, supporting career growth through apprenticeships and pathways to advanced Master Technician certifications.
Master Service Technicians in Slidell typically earn between $50,000 and $70,000 annually, depending on experience, certifications, and industry segment. Specialized skills, particularly in automotive or hospital equipment servicing, can push compensation toward the higher end of this scale.
Master Service Technicians often collaborate with network or security technicians to ensure equipment functionality and system integrity. Their broad skill set allows them to troubleshoot mechanical and electronic issues that complement network setups, enhancing overall service efficiency.
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