Warehouse Associate
Posting Details
Job Details
Description
The Warehouse Associate position exists to ensure effective movement and management of inventory between the dock, sales floor, product repair, customer pickup and delivery. This role ensures the proper evaluation and shipping of merchandise and managing inventory flow. The Warehouse Associate is also responsible to unload trailers (Receiving). Individual contributor within a designated unit.
Job Duties:
- Fills order requests, stage merchandise and load for timely shipments (Shipping).
- Evaluates products and moves to designated zones for processing (Receiving)
- Moves merchandise between dock, stockroom staging area, sales floor, customer pick-up or delivery, and removal of 'sold' merchandise from sales floor
- Audits and maintains accuracy of HFM (Hold for Merchandise) staging area
- Responsible for the assembly merchandise
- Assembles and disassembles fixtures for seasonal flexes or floor plan changes
- Processes receipts and ensures inventories are controlled, monitored, and logged
- Creates required documentation to log all shipments and deliveries to customers
- Ensures customer service through timely, attentive and friendly service during all customer pick-ups and inquiries
- Reports and responds to Store Management about unsafe and/or unethical conditions
- Develops "team" environment with the sales floor, providing timely movement of merchandise setting floor to presentation standards
- Protects Company assets by following company policies and direction for customer pick-up procedures
- Performs daily housekeeping, including cleaning and straightening, etc.
- Miscellaneous duties as required, including as extra sales help as needed once cross trained
- Moves merchandise between dock, sales floor, customer pick-up or delivery and removal of 'sold' merchandise from sales floor in a timely manner
- Maintains safe/clean receiving area
- Assists customers by delivering items to their car, assisting them in loading and securing of merchandise
Requirements:
Must be able to lift and move at least fifty (50) pounds in weight to maintain flow and replenishment of merchandise.American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment. The Company maintains an internal complaint procedure to address any concerns regarding the hiring process. Any complaints can be directed by email to TitleVIIcoordinator@americanfreight.us or by toll-free phone call at 1- 855-733-4357.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
A Warehouse Associate in Niagara Falls handles inventory movement between docks, sales floors, and customer pickup points, ensuring efficient order fulfillment and merchandise staging. The role demands hands-on tasks like unloading trailers, assembling merchandise, and maintaining clean receiving areas crucial to seamless warehouse operations in this region.
Key skills include inventory management, physical stamina to lift heavy loads, attention to detail for auditing stock, and strong communication for customer interactions. Adaptability and teamwork are vital when collaborating with sales and logistics teams to maintain smooth merchandise flow and support seasonal floor changes.
Niagara Falls shows steady demand for warehouse associates due to its logistics hubs and retail sectors. Candidates with flexible availability and cross-training experience tend to stand out. Seasonal hiring spikes increase competition, especially in companies like American Freight, emphasizing promptness and reliability.
While formal certifications aren't always mandatory, having OSHA safety training or forklift operation licenses can boost employability. Local employers value candidates familiar with warehouse safety standards and inventory software, which aligns with the operational demands seen in Niagara Falls distribution centers.
Market rates for warehouse associates in Niagara Falls typically range from $14 to $18 per hour, influenced by experience and shift timing. Full-time roles at companies like American Freight tend to offer competitive wages complemented by potential overtime, reflecting the region's cost of living and labor market.
At American Freight, associates engage extensively in customer-facing tasks such as assisting with merchandise loading during pickups, unlike some warehouses focused solely on inventory handling. The role also involves seasonal fixture assembly and active coordination with sales floor teams, showcasing a blend of logistics and retail support.
Balancing fast-paced unloading, order staging, and direct customer assistance can be demanding, especially during peak seasons. Maintaining strict safety protocols and accurate inventory logs is crucial, while adapting to dynamic floor plan changes requires flexibility and proactive communication within the American Freight team.
Applicants must demonstrate the ability to lift at least 50 pounds regularly, ensuring merchandise flow isn’t disrupted. This physical demand is a key factor during hiring, emphasizing candidates’ endurance and readiness to handle hands-on tasks essential in maintaining efficient warehouse and customer service operations.
Entry-level warehouse associates can progress into supervisory or logistics coordinator roles by gaining experience in inventory systems and developing leadership skills. Employers in Niagara Falls often promote from within, valuing associates who demonstrate reliability, knowledge of warehouse processes, and teamwork.
Yes, American Freight is actively hiring full-time warehouse associates in Niagara Falls to support increasing inventory flow and customer demand. Early application can improve chances as the company values associates who can quickly integrate and contribute to timely shipments and efficient stock management.
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