Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
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Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Jonesboro's retail sector is steadily growing, with American Freight among key employers. The demand for retail sales associates remains moderate, influenced by local shopping habits. Candidates with flexible schedules and strong customer service skills tend to have an edge in this market.
While formal certifications aren't mandatory for retail sales associate positions in Jonesboro, familiarity with point of sale systems and basic product knowledge enhances employability. Employers appreciate candidates who demonstrate tech-savviness and effective communication, reflecting the region's evolving retail standards.
Mastering customer needs assessment, maintaining an organized sales floor, and navigating POS technology are crucial. Additionally, staying updated on merchandise details and collaborating with team members help retail sales associates deliver a seamless shopping experience in Jonesboro's dynamic retail environment.
Retail sales associates often advance to supervisory or management roles by demonstrating consistent performance and leadership. Gaining expertise in inventory management and customer relations can open pathways toward roles such as assistant store manager within retail sales sectors.
Responsibilities encompass assisting customers proactively, ensuring product availability, processing sales transactions accurately, and maintaining an appealing sales floor. Effective retail sales associates also leverage technology to enhance customer interactions and contribute to overall store success.
At American Freight, retail sales associates are encouraged to use digital tools for inventory checks and customer service, including website navigation assistance. This tech integration improves product accessibility and enriches the shopping experience, aligning with modern retail trends.
American Freight emphasizes flexible scheduling and inclusive workplace policies, offering associates opportunities to work day, evening, or weekend shifts. Their commitment to diversity and continuous training creates a supportive environment unique to the Jonesboro retail landscape.
Retail sales associates in Jonesboro typically earn between $11 and $15 per hour. American Freight offers competitive wages within this range, adjusted for experience and shift flexibility, reflecting local market standards for retail sales positions.
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