Job Number: 2025-48759
Category:Public Safety
Location: Worcester, MA
Shift:Day
Exempt/Non-Exempt:Exempt
Business Unit:UMass Chan Medical School
Department:School - Public Safety - W842510
Job Type:Full-Time
Union Code:Non Union Position -W60- Non Unit Professional
Num. Openings: 1
Post Date: Oct. 22, 2025
Work Location:100% Onsite
Salary Minimum:USD $100,000.00/Yr.
Salary Maximum:USD $125,000.00/Yr.
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Security Systems Administrator
Job Number: 2025-48759
Category:Public Safety
Location: Worcester, MA
Shift:Day
Exempt/Non-Exempt:Exempt
Business Unit:UMass Chan Medical School
Department:School - Public Safety - W842510
Job Type:Full-Time
Union Code:Non Union Position -W60- Non Unit Professional
Num. Openings: 1
Post Date: Oct. 22, 2025
Work Location:100% Onsite
Salary Minimum:USD $100,000.00/Yr.
Salary Maximum:USD $125,000.00/Yr.
POSITION SUMMARY:
Under the general direction of the Chief of Police or designee, the Security Systems Administrator is responsible for the implementation and support for a broad range of physical security system matters including providing direction, installation, support, and service for physical security systems and technology including, access control, alarm systems, weapons detection systems, video management systems, intercom systems, and associated applications and peripherals.
ESSENTIAL FUNCTIONS:
- Oversee the administration and maintenance of physical security systems, including access control, surveillance cameras, alarms, and intrusion detection systems. (Cloudgate, IMC, Indigo, Hugs, Lenel, Rave, RedSky)
- Implement and manage security policies and procedures related to physical security systems.
- Manage the design, budgeting, and implementation of security infrastructure projects.
- Configure, optimize, and troubleshoot security hardware and software components.
- Conduct regular audits and assessments of physical security systems to identify and take action on vulnerabilities and areas for improvement.
- Coordinate with security personnel and other departments to ensure comprehensive security coverage.
- Support the Public Safety response to security incidents and alarms, conduct investigations and provide detailed reports.
- Stay updated with the latest advancements in physical security technology and best practices.
- Chair monthly security infrastructure team meeting.
- Develop and manage the annual security system infrastructure budget.
- Manage security vendor performance.
- Assign work to security vendors.
- Acts as liaison to Information Technology and security vendors for all physical security system matters.
- Develop strategies for engagements with key partners, clients, and other stakeholders. Directs planning activities in preparation for presentations and coordinates follow-up.
- Develops and tracks key metrics/KPIs for strategic priorities.
- Ability to produce monthly, quarterly, and annual reports related to
- Perform other duties as required.
REQUIRED QUALIFICATIONS:
- Bachelors degree in Information Technology, Security Management, or a related field (Preferred)
- 2-4 years security related experience.
- Relevant certifications such as PSP (Physical Security Professional) or CPP (Certified Protection Professional).
- Proven track record of successful program and/or project management in a security context. Ability to apply resources to attain effective outcomes.
- Proven track record of the ability to think strategically while planning, organizing, coordinating and directing multiple projects and activities and varied deadlines in support of a complex agenda.
- Demonstrated ability to exercise exemplary judgment and ensure the utmost discretion and confidentiality in all matters.
- Experience with Video, card access systems/ and/or competency in computer usage and able to learn new skills.
- Willing to get Certifications in Security.
- Highly results-oriented; displays a penchant for action.
Posting Disclaimer:
This job posting outlines the primary responsibilities and qualifications for the role but is not intended to be an exhaustive list. Duties and expectations may evolve in response to the needs of the department and the broader institution.
In alignment with our commitment to pay transparency, the base salary range for this position is listed above (exclusive of benefits and retirement). At UMass Chan Medical School, final base salary offers are determined based on a combination of factors, including your skills, education, and relevant experience. We also consider internal equity to ensure fair and consistent compensation across our teams.
Please note that the range provided reflects the full base salary range for this position. Offers are typically made within the midrange to allow for future growth and development within the role.
In addition to base pay, UMass Chan offers a comprehensive Total Rewards package, which includes paid time off, medical, dental, and vision coverage, and participation in a 401(a)-retirement plan, with the option to contribute to a voluntary 403(b) plan.
UMass Chan welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.
Freqently Asked Questions
In Worcester, certifications like PSP (Physical Security Professional) or CPP (Certified Protection Professional) are highly valued for Security Systems Administrators. These credentials demonstrate expertise in managing complex physical security infrastructures, a key asset for roles at institutions such as UMass Medical School.
While a Security Systems Administrator focuses on physical security technologies—such as access control and surveillance systems—a Network Security Administrator primarily protects digital networks. The former deals with tangible security hardware and site-specific infrastructure, especially relevant in environments like healthcare campuses.
Daily responsibilities include managing and troubleshooting physical security devices, coordinating with safety teams, conducting system audits, and overseeing vendors. Working onsite at UMass Medical School means closely integrating security protocols with campus operations to safeguard people and property.
This role combines technical security oversight with strategic planning and vendor management in a specialized academic medical environment. The integration with public safety teams and the emphasis on cutting-edge physical security systems reflect UMass Medical School’s commitment to a safe campus.
UMass Medical School encourages ongoing professional development, including obtaining advanced security certifications and participating in strategic security projects. The administrator will lead infrastructure meetings and track KPIs, providing leadership experience beyond technical duties.
Worcester’s growing healthcare and education sectors contribute to a steady demand for skilled physical security experts. Competition exists but is moderate, with employers valuing candidates who combine hands-on system management with strategic security planning.
Onsite roles require adapting to campus-specific safety protocols and immediate incident response. Worcester’s climate and urban environment may affect equipment maintenance schedules and vendor coordination, necessitating proactive system oversight and collaboration with local security teams.
The position offers a competitive salary between $100,000 and $125,000 annually, reflecting the specialized skills and responsibilities involved. This range aligns with regional standards for experienced security system professionals in healthcare and academic institutions.
This position works closely under the chief of police’s direction, coordinating physical security infrastructure with public safety operations. It ensures seamless communication and rapid responses to security incidents, reinforcing campus-wide safety strategies.
Proficiency in managing access control systems, alarm monitoring, video management (e.g., Cloudgate, Lenel), and troubleshooting security hardware is critical. Familiarity with vendor relations and security policy implementation further strengthens a candidate's suitability.
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