Clerk / Office Support
Posting Details
Job Details
Description
Position:Clerical / Office SupportPay
This position requires working knowledge of the agency structure, human resource and administrative policy and procedures. Functions as Receptionist for the hospice and courteously greets all customers / co-workers, whether in person or on the phone. Uses initiative to find opportunities to assist the Office Manager in the accurate and timely completion of numerous clerical tasks.
Responsibilities:
- Answers multi line phone system, directs calls or takes messages.
- Reviews timesheets for accuracy and completion. Maintains the flow of information to the Corporate office for purposes of billing, payroll, accounting, and HR.
- Possesses knowledge of company personnel policies and benefits. Assists Office Manager to assure all personnel files, for staff and volunteers, are maintained properly.
- Assists Office Manager in the Orientation of all new employees.
- Assists Office Manager in the preparation of various statistical reports.
- Maintains an appropriate level of office supplies, medical supplies, and forms.
- Assists Office Manager in timely preparation of patient medical records.
- Cross trains with the Office Manager to ensure all key tasks continue uninterrupted when the Office Manager is away from the office.
Qualifications:
- A high school graduate or equivalent with current MS Office computer software experience (Word, Excel and PowerPoint) and ability to accurately type 60 wpm.
- Clerical / secretarial experience, preferably in the medical field with knowledge of medical terminology. Ability to effectively communicate with medical personnel and have strong organizational and interpersonal skills.
- Must be assertive, have problem solving skills, and be able to prioritize completion of job duties. Must have the ability to accept supervision and follow instructions.
- Must be well organized, neat, accurate and have good attention to detail. Ability to follow established procedures and to suggest changes for smoother operations.
If you see yourself a good fit and want to join our team apply today! Caris HealthCare is an affiliate of NHC. EOE
Qualifications
Skills
Preferred
Training - Bookkeeping
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Employers in Johnson City seek clerks proficient in MS Office, typing around 60 WPM, and familiar with medical terminology. Strong organizational and communication skills stand out, especially in healthcare environments. Familiarity with human resource policies and multitasking abilities boost a candidate’s appeal for office support positions.
In medical contexts like National Healthcare, clerks handle tasks such as managing patient records and coordinating with medical staff, unlike more general clerical roles focusing on billing or filing. This requires specialized knowledge of medical terminology and privacy protocols, making adaptability and attention to detail critical.
Yes, entry-level clerks often progress to office manager or administrative coordinator roles by gaining experience in medical filing, HR procedures, and office operations. Continuous skill development in software tools and healthcare regulations can accelerate career growth within local healthcare providers.
National Healthcare emphasizes cross-training with office managers to maintain seamless operations during absences, reflecting a team-oriented culture. Candidates should exhibit assertiveness, problem-solving skills, and familiarity with healthcare administrative policies, setting this role apart from typical clerical jobs.
Clerks at National Healthcare act as reception points, manage communication flow, and support HR tasks such as orientation and personnel file maintenance. Their role is vital in ensuring billing, payroll, and patient record accuracy, showcasing a blend of frontline interaction and behind-the-scenes coordination.
Clerk / Office Support salaries in Johnson City generally range from $28,000 to $35,000 annually, with healthcare employers like National Healthcare offering competitive pay reflecting specialized skills in medical terminology and administrative support, often with benefits tied to healthcare standards.
Johnson City’s demand for office clerks remains steady, driven by healthcare and administrative sectors. However, competition can intensify for roles requiring medical knowledge and multitasking capabilities, making certifications and relevant experience key differentiators in local hiring.
Commuting within Johnson City is manageable due to its moderate size, but proximity to healthcare hubs like National Healthcare can enhance punctuality and reduce stress. Candidates considering these roles often weigh commute times against shift schedules to optimize work-life balance.
Candidates should emphasize their proficiency with MS Office, typing speed, clerical experience in medical settings, and knowledge of personnel policies. Highlighting organizational skills and ability to follow procedures will align well with National Healthcare’s expectations for office support staff.
The company promotes cross-training between clerks and office managers, ensuring key administrative tasks proceed smoothly during absences. This approach fosters skill versatility and team collaboration, enhancing operational resilience within the healthcare office setting.
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