Office Administrator

An Office Administrator at Surgery Partners must excel in HIPAA compliance, medical terminology, and patient scheduling software like Athena or Epic. Strong communication and organizational talents are essential to handle insurance verification and maintain confidential medical records efficiently.

Progression often comes through gaining certifications in medical administration, mastering healthcare software systems, and expanding knowledge in insurance processes. Networking locally and acquiring experience in pain medicine clinics like Surgery Partners also enhance career growth opportunities.

Daily hurdles include managing overlapping patient appointments, ensuring strict adherence to healthcare regulations, coordinating between medical staff and patients, and swiftly resolving insurance or billing inquiries to keep the office running smoothly.

At Surgery Partners, Office Administrators are pivotal in streamlining patient interactions and compliance tasks, supporting pain medicine specialists by handling administrative duties that enhance clinical efficiency, and fostering a welcoming atmosphere aligned with the company's patient-centric focus.

This role integrates specialized medical administrative functions within a pain medicine specialty, requiring proficiency in healthcare software and insurance verification, set within a supportive, in-person day-shift schedule that balances workload with a Monday-to-Friday routine.

Certifications such as Certified Medical Administrative Assistant (CMAA) and familiarity with HIPAA compliance are highly valued. Local employers often prioritize candidates skilled in electronic health record systems and adept at navigating insurance verification processes.

Franklin sees moderate demand for medical office administrators, with competition influenced by experience in healthcare regulations and software proficiency. Employers like Surgery Partners seek candidates who combine administrative precision with patient service skills, slightly raising the bar.

Office Administrators in Franklin typically earn between $38,000 and $48,000 annually, depending on experience and specialty knowledge, especially in medical environments like Surgery Partners. Benefits such as 401(k) matching and health insurance often complement the base salary.

While Surgery Partners primarily offers this Office Administrator position as full-time with 30-40 hours weekly, part-time roles are less common, reflecting the need for consistent support during standard business hours to maintain office workflow.