Retail Sales Associate
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Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Working as a Retail Sales Associate in Woodstock means adapting to a mix of weekday and weekend shifts, often requiring flexibility to meet customer needs during peak hours. The role blends in-person sales skills with technology use, reflecting the local retail pace and customer expectations in Georgia’s growing market.
Key skills include product knowledge, effective communication, and the ability to navigate point-of-sale systems smoothly. In Georgia’s retail scene, associates who can blend personal customer service with digital savvy tend to excel, meeting diverse shopper demands while contributing to sales targets.
Retail Sales Associates often progress into supervisory or store management roles by demonstrating consistent sales performance and leadership capabilities. Gaining familiarity with inventory control, merchandising strategies, and customer relationship management can accelerate growth within retail careers.
American Freight prioritizes candidates with flexible availability and a proactive sales approach. In Woodstock, they look for associates who can seamlessly integrate technology into customer interactions and maintain a well-organized floor, reflecting their commitment to superior retail experiences.
The company embraces diversity and equal opportunity, encouraging associates to contribute through teamwork and ethical sales practices. This culture shapes job duties toward inclusive customer service, adherence to company standards, and active engagement in ongoing training programs.
Retail Sales Associates in Woodstock generally earn between $11 and $15 per hour, depending on experience and shift flexibility. American Freight offers competitive pay aligned with regional retail standards, often supplemented by performance-based incentives and potential benefits.
While formal certifications aren't mandatory, training in customer service excellence and point-of-sale systems is highly beneficial. Knowledge of local market trends and product lines also improves readiness, helping associates meet the expectations of Woodstock's retail consumers.
Woodstock's expanding retail sector has increased demand for sales associates, especially those who can work flexible hours. Seasonal peaks and weekend shifts create opportunities for both full-time and part-time roles, making it an attractive job market for retail professionals.
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