Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
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Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Morrow, GA has a steady demand for retail sales associates due to its growing retail sector. Job seekers will find multiple openings, especially with companies like American Freight. It's advisable to apply promptly as local competition can increase quickly in this retail hub.
Retail sales roles in Morrow often feature a close-knit community feel and may offer more personalized customer interactions compared to bigger cities. While the pace might be slightly slower, associates still handle diverse customer needs, making it a balanced environment for skill development.
Candidates who demonstrate strong communication skills, familiarity with point-of-sale systems, and a proactive approach to customer service tend to stand out. Previous retail or sales experience, coupled with flexibility for varied shifts, further enhances employability in retail sales.
Daily responsibilities include assisting customers with product choices, maintaining organized merchandise displays, handling transactions accurately, and collaborating with team members to ensure smooth store operations. Adaptability during busy periods is also key for success.
Retail sales associates often progress to supervisory or store management roles by honing leadership and sales skills. Companies like American Freight value internal promotion, so demonstrating consistent performance and customer engagement can open doors to advanced positions.
American Freight emphasizes proactive consultative selling and technology use to enhance customer experience. Their flexible scheduling options and commitment to diversity set them apart, creating a supportive environment for retail associates to thrive.
Yes, American Freight offers structured training programs ensuring associates stay updated on merchandise features, sales strategies, and technology tools. Continuous learning helps associates meet performance standards and deliver excellent customer support.
Retail sales associates in Morrow typically earn between $11 and $15 per hour, depending on experience and schedule flexibility. American Freight's compensation is competitive within the local market, often including performance incentives.
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