Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.Our purpose
Professional development
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Information for applicants with a need for accommodation:
Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment. As an experienced Epic Resolute Hospital Billing Analyst Project Delivery Specialist, you will have the ability to share new ideas and collaborate on projects without the extensive demands of travel. The Project Delivery Talent Model is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals
Work you’ll do/Responsibilities
- Support Epic enterprise implementation for a large academic medical center and health system in the Southeast region.
- Conduct Epic Hospital Billing application build, testing, refinement, and issue resolution, as well as coordination with operational stakeholders to ensure fulfillment of requirements and support of less experienced client analysts
- Develop system design, including functional specifications and strategies, based upon the analysis of specific operational needs
- Analyze operational requirements and system capabilities to propose effective solutions
- Understand workflow practices and how to apply to system configuration in support of Operational/IT strategies, issues, and priorities
- Performs unit, system, and integration testing per standards and document outcomes
- Work with Application Team to ensure applications are well supported and implementations are properly executed
- Follow defined standards, promote best practice principles, and participate in change control process
- Optimize, maintain and support application/system as required
- Participate effectively as a team member to achieve team goals and objectives
- Provide on-call support, troubleshoot and resolve production support issues during Activation
- Identify potential issues and refer more complex issues to appropriate level of support
- Build rapport and promote teamwork by maintaining a professional and positive attitude, working to maintain open and professional lines of communication with all end users and colleagues, and utilizing key change management principles
- Lead meetings as needed, prioritize tasks, resolve conflicts and manage a project plan
- Meet application deliverables, project timelines, and delivery weekly status reporting
- Drive timely project and data tracking with input of weekly time tracking
- Perform other related duties assigned by supervisors
The Team
AI & Engineering (AI & E) team delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care & Life Sciences, Digital Banking & Payments, Investment & Wealth Management, Insurance, Telecom, Media and Energy & Resources.
Our AI & E team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry—and apply them with a process and mindset that tailors transformational change to their specific organization.QualificationsRequired
- Current Epic Resolute Hospital Billing Certification
- Deep Epic Resolute Hospital Billing application expertise
- Experience with other Epic Revenue Cycle applications
- 5+ years of recent experience with Epic implementations
- Demonstrated experience across the full Epic implementation lifecycle (including design, build, testing, activation and go-live stabilization support)
- Ability to drive timely completion of build and testing tasks, and serve as a resource / lead for less experienced analysts
- Bachelor’s degree, preferably in Computer Sciences, Information Technology, Computer Engineering or related IT discipline; or equivalent experience
- Experience in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support
- Demonstrative understanding of technical documentation
- Effective verbal and written communication skills
- Self Motivated, highly-organized and detail oriented skills are required
- Superior communication and customer service abilities
- Team player with the willingness/ability to work in a collaborative environment
- Must be able to operate independently or with minimum supervision
- Limited immigration sponsorship may be available
- Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. This may include overnight travel.
Preferred Qualifications
- Strong desktop skills including Word, Excel, PowerPoint
- Work Experience/Direct Knowledge of clinical area or business area to be supported
Information for applicants with a need for accommodation:
https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.
Professional development
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Requisition code: 316497
Job ID 316497
Freqently Asked Questions
In Atlanta, employers highly regard current Epic Resolute Hospital Billing certification due to the prevalence of Epic systems. Additionally, certifications in healthcare revenue cycle management or medical billing analytics can boost your profile, especially in competitive healthcare hubs like Atlanta.
Atlanta’s healthcare industry is expanding rapidly, increasing demand for specialized analysts. However, the need for deep Epic Resolute expertise narrows the talent pool, making it moderately competitive. Candidates with strong technical and clinical billing knowledge tend to stand out.
Success hinges on mastering Epic Resolute hospital billing modules, troubleshooting complex billing workflows, and collaborating effectively with clinical and IT teams. Strong communication and the ability to translate operational needs into technical configurations are essential.
Daily tasks often include analyzing billing system workflows, coordinating application builds, testing new configurations, resolving billing issues, and liaising with clinical staff to ensure accurate claims processing. Problem-solving and project management are constant priorities.
At Deloitte, analysts often engage in project delivery without business development pressures, focusing on collaborative innovation within large healthcare systems. This environment emphasizes mentorship, professional growth, and impactful technology-driven solutions.
Deloitte provides structured mentorship, leadership development programs, and exposure to cutting-edge healthcare technologies. Analysts benefit from a culture that promotes continuous learning and involvement in complex, high-impact projects across healthcare sectors.
Salaries typically range from $85,000 to $110,000 annually in Atlanta, reflecting experience level and Epic certification status. Deloitte’s compensation is competitive, often accompanied by comprehensive benefits tailored to healthcare IT professionals.
Atlanta’s traffic patterns can affect daily commutes, especially during peak hours. Many healthcare organizations, including Deloitte, may offer flexible scheduling or partial remote work to mitigate commute challenges for analysts focused on project delivery.
Atlanta’s healthcare market is increasingly adopting advanced revenue cycle technologies and integrated billing platforms. Analysts skilled in Epic systems and data-driven claims analysis are in growing demand to support these modernization efforts.
Having expertise beyond just hospital billing, including other Epic revenue cycle modules, is crucial at Deloitte. It enables analysts to provide comprehensive system support, improving billing accuracy and enhancing client satisfaction within complex health systems.
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