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We are recruiting for a Director to lead our inpatient clinical applications portfolio. This position oversees Epic modules such as ClinDoc, Orders, Stork, Beacon, and Willow Inpatient, supporting 13 hospitals, integrated solutions including Omnicell and Elsevier, and multiple inpatient service lines.
Summary
Directs and coordinates the assessment, plan, implementation, and evaluation of projects relating to the acquisition of hardware and software. Assigns Technology staff and coordinates with departmental personnel in a matrix relationship to various projects and directs their activities for the project. Confers with software/hardware vendors and other third parties regarding new products, problems, enhancements, and implementations. Assumes overall responsibility for all projects within group.Job Duties
- Lead a team of 30+ analysts and managers/architects focused on reliable operations and continuous optimization of clinical applications.
- Govern prioritization and delivery across inpatient service lines, including vendor management and cross-functional coordination.
- Drive strategic initiatives such as Epic optimization (including Azure migration and Honor Roll), Hanover Hills Hospital and Neighborhood Hospitals program work, ambient listening pilots for nursing, artificial intelligence solutions, and medication safety enhancements
- Develops, designs, implements functional/integration testing, and supports information systems within the group.
- Provides consulting and advanced technical leadership to assist others in solving complex technical problems.
- Identifies issues and potential problems based on coordination and interaction of all assigned projects.
- Supervises individual work schedules to ensure proper balance of tasks and project resources.
- Manages cost expenditures for projects within budgeted levels.
- Reviews personnel performance and makes recommendations for performance improvement and development strategies.
- Establishes business partnerships with hardware, software, and professional services vendors and consultants.
- Develops or modifies operational procedures and ensures compliance with established organizational procedures.
- Collaborates with leaders to define metrics and develops action plans and recommendations based on results.
- Maintains knowledge of relevant procedures for participative roles in disaster recovery.
Minimum Qualifications
- Bachelor’s Degree Computer Science or
- Appropriate long term experience in Computer Science or related field
- 10 years Progressive experience in Information Technology (applications, networking, or system support) and
- 5 years Management experience
- Knowledge of a wide range of hardware and software platforms.
- Effective leadership skills to promote growth as individuals, teams, and as an organization.
- Strong project management skills and experience with large projects.
Preferred Qualifications
Impact:
- Ensures continuity of inpatient operations and accelerates patient safety and optimization projects (e.g., pediatric infusion redesign, end-of-shift care plan notes).
- Strengthens collaboration with pharmacy, nursing, and physician leadership to improve clinical workflows, documentation quality, and operational efficiency.
- Supports succession planning and long-term team development within Clinical Applications.
If you’re ready to take on a pivotal leadership opportunity and make a meaningful impact across our clinical applications teams, I encourage you to apply for this challenging and rewarding role.
Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.
Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.
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Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.
Freqently Asked Questions
Middletown, PA presents a moderately competitive market for senior IT leadership roles like Director of Application Development & Support. With healthcare tech growth in the region, employers value candidates with extensive project management and clinical applications experience, making strategic expertise a key differentiator.
At Allen Ear Nose & Throat, this director role demands balancing high-stakes clinical applications like Epic modules with innovation initiatives such as AI pilots. Navigating vendor relationships while sustaining seamless inpatient operations requires a blend of technical savvy and healthcare-focused leadership.
Unlike general IT directors, this role zeroes in on clinical software optimization, requiring deep familiarity with healthcare workflows and inpatient systems. It blends managing cross-functional teams with specialized vendor coordination and strategic improvements in patient safety technologies.
Proficiency in Epic system optimization, project oversight across multiple inpatient service lines, and expertise in integrating AI and ambient listening technologies are highly prized. Strong leadership in aligning IT with clinical goals ensures impactful healthcare delivery improvements.
The organization’s emphasis on innovation, teamwork, and patient safety shapes a collaborative leadership style. Directors are expected to foster cross-disciplinary partnerships while driving technology strategies that enhance quality outcomes and operational efficiency.
This position uniquely integrates multiple Epic inpatient modules with cutting-edge projects like AI-driven medication safety and ambient listening pilots. The scale across 13 hospitals requires sophisticated matrix management and a focus on continuous clinical application optimization.
Salaries for this senior healthcare IT role in Middletown typically range from $140,000 to $180,000 annually, reflecting the demand for experienced leaders skilled in clinical applications management and strategic technology deployment within hospital systems.
Middletown’s manageable traffic and regional infrastructure support reasonable commute times, allowing directors to balance high-responsibility tasks with personal time. However, the role’s leadership nature means occasional extended hours during critical project phases.
Daily activities include overseeing clinical application teams, coordinating project priorities across departments, liaising with vendors, and strategizing enhancements to inpatient systems like Epic. Ensuring compliance and supporting clinical workflow improvements are ongoing focuses.
Advancement opportunities often lead to executive IT roles such as Chief Information Officer or VP of Health Informatics. The role builds expertise in clinical technology leadership, preparing professionals for strategic oversight in larger healthcare systems or technology consultancies.
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