Jobloria
Field Engineer 1
Better Northshore Jobs
Location : New Orleans,LA
Job Type : Intern
Salary : competitive
Date Posted : 1 December 2025
Job Details
Field Engineer 1 - New Orleans, LA
**Job Description Summary**
The Field Engineer I performs on time and accurate Preventative Maintenance in one or more modalities of equipment. The FE1 is aware of and follows all Field Modification Instructions and/or Instrument Service Information bulletins. Works with experienced Field Engineers, both onsite and remotely, to learn troubleshooting, repair and equipment installation techniques. Responsible for driving customer satisfaction through Service Excellence.
This role will service New Orleans/Houma, LA, at our client sites. This role includes a relocation bonus if needed.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
**Job Description**
**Responsibilities :**
+ Learn to complete on-time and accurate Preventative Maintenance, FMIs and/or ISIs.
+ Assist more experienced field engineers with equipment installation.
+ Work with experienced field engineers on basic troubleshooting and service repair needs on designated equipment.
+ Effectively communicate and partner with teammates and colleagues.
+ Learn to effectively communicate with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
+ Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.
+ Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
+ Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner.
+ Serve as a member of the account community for key accounts.
+ Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs.
+ Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business.
+ Keep up to date with competitor information and market trends.
+ Answer service calls independently without assistance within one year of employment.
**Qualifications :**
+ Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment.
+ Experience with Web applications as well as Microsoft suite of products.
+ The successful applicant must comply with GEHC's standard background check, including a post-offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).
**Special Physical Requirements:**
+ Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception.
+ Must have and maintain a valid Driver's License.
+ Willingness to be available ""after hours"", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
#LI-AK4
#LI-Onsite
We will not sponsor individuals for employment visas, now or in the future, for this job opening.
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer ( . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
**Relocation Assistance Provided:** Yes
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Freqently Asked Questions
Entry-level Field Engineer 1 positions often emphasize foundational skills such as preventative maintenance, basic troubleshooting, and equipment installation. In New Orleans, mastering local GE Healthcare systems and gaining hands-on experience with biomedical equipment distinguishes novices from seasoned field engineers who handle complex repairs independently.
Field Engineer 1 professionals in healthcare technology juggle scheduled preventative maintenance, assist with installations, and collaborate with senior engineers on repairs. Their tasks often include updating service logs and communicating with clients to ensure smooth operational flow, especially when servicing multiple modalities of medical equipment.
In New Orleans, Field Engineer 1 salaries typically range from $55,000 to $70,000 annually, reflecting entry-level biomedical and electrical engineering roles. Compensation depends on experience, certifications, and the ability to handle field service challenges, aligning with the regional demand for technical field support in medical technology.
The New Orleans market shows moderate competition for entry-level field engineering positions, spurred by an active healthcare technology sector. Candidates with hands-on experience and relevant degrees or military training often find quicker placements, especially when willing to cover client sites in both New Orleans and nearby Houma.
Certification preferences in Louisiana lean toward credentials in biomedical equipment servicing and electrical engineering fundamentals. Participation in formal internship or military externship programs linked to healthcare technology companies like GE Healthcare can significantly boost a Field Engineer 1’s employability locally.
Working at Better Northshore Jobs, a Field Engineer 1 might navigate diverse client environments requiring adaptability, from hospital systems to outpatient centers. The role demands quick mastery of preventative maintenance protocols and the ability to communicate effectively with both customers and senior engineers under varying onsite conditions.
Better Northshore Jobs fosters advancement by providing mentorship from experienced field engineers, access to comprehensive training programs, and opportunities to engage in sales and customer relations. This environment encourages skill development and progression within the biomedical engineering field, particularly in the New Orleans healthcare market.
A common misconception is that Field Engineer 1 roles involve only routine maintenance; however, these positions require critical thinking, quick troubleshooting, and proactive customer engagement. Entry-level engineers often support complex installations and must handle after-hours calls, reflecting a dynamic and hands-on job environment.
New Orleans’ unique infrastructure, including frequent weather challenges and dispersed medical sites, demands that Field Engineer 1 professionals plan logistics carefully. Accessibility and timely equipment servicing require flexibility and readiness to adapt to travel conditions within the metro and surrounding areas.
At Better Northshore Jobs, Field Engineer 1 roles offer tailored relocation bonuses and emphasize a culture of trust and transparency. The company’s connection to GE Healthcare provides exposure to world-leading medical technologies, setting it apart from other local employers by combining strong professional development with a supportive work environment.
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