Jobloria
Field Engineer 1
Better Northshore Jobs
Location : Kenner,LA
Job Type : Intern
Salary : competitive
Date Posted : 2 December 2025
Job Details
Field Engineer 1 - New Orleans, LA
**Job Description Summary**
The Field Engineer I performs on time and accurate Preventative Maintenance in one or more modalities of equipment. The FE1 is aware of and follows all Field Modification Instructions and/or Instrument Service Information bulletins. Works with experienced Field Engineers, both onsite and remotely, to learn troubleshooting, repair and equipment installation techniques. Responsible for driving customer satisfaction through Service Excellence.
This role will service New Orleans/Houma, LA, at our client sites. This role includes a relocation bonus if needed.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
**Job Description**
**Responsibilities :**
+ Learn to complete on-time and accurate Preventative Maintenance, FMIs and/or ISIs.
+ Assist more experienced field engineers with equipment installation.
+ Work with experienced field engineers on basic troubleshooting and service repair needs on designated equipment.
+ Effectively communicate and partner with teammates and colleagues.
+ Learn to effectively communicate with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
+ Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.
+ Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
+ Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner.
+ Serve as a member of the account community for key accounts.
+ Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs.
+ Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business.
+ Keep up to date with competitor information and market trends.
+ Answer service calls independently without assistance within one year of employment.
**Qualifications :**
+ Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment.
+ Experience with Web applications as well as Microsoft suite of products.
+ The successful applicant must comply with GEHC's standard background check, including a post-offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).
**Special Physical Requirements:**
+ Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception.
+ Must have and maintain a valid Driver's License.
+ Willingness to be available ""after hours"", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
#LI-AK4
#LI-Onsite
We will not sponsor individuals for employment visas, now or in the future, for this job opening.
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer ( . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
**Relocation Assistance Provided:** Yes
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Freqently Asked Questions
Field Engineer 1 roles in Kenner, LA often emphasize biomedical equipment servicing due to local healthcare hubs, whereas Michigan or Indiana might focus more on industrial or electrical equipment maintenance. Regional market demands and client types shape the specific skills and certifications valued in these areas.
Employers around New Orleans and Houma typically look for candidates with associate degrees in engineering or military electronics experience. Certifications related to biomedical or electrical equipment servicing can significantly boost job prospects given the strong healthcare and tech presence locally.
Mastering preventative maintenance, basic troubleshooting, and equipment installation are key. Familiarity with web applications and Microsoft Suite also enhances efficiency. Developing effective communication skills to liaise with customers and team members ensures successful service delivery and career progression.
Daily tasks include conducting timely preventative maintenance, assisting senior engineers with repairs and installations, managing service documentation, and responding to customer inquiries. The role demands adaptability to various equipment types and often requires on-call availability for urgent service needs.
Starting as a Field Engineer 1 opens pathways to senior field engineer roles or specialized technical positions. Gaining experience with advanced diagnostics, customer relationship management, and sales support can lead to supervisory or managerial roles within field services or technical operations.
Better Northshore Jobs provides a collaborative culture with access to mentorship from experienced engineers. The company fosters skill development through hands-on training and offers relocation assistance, ensuring a supportive environment that encourages career growth within the medical technology sector.
Employees at Better Northshore Jobs benefit from competitive compensation aligned with global standards, exposure to cutting-edge medical technology, and a culture that values integrity and transparency. Additional perks include relocation bonuses and structured career development programs.
Kenner's proximity to New Orleans, a healthcare and technology hub, creates moderate competition for entry-level field engineer roles. Candidates with relevant engineering degrees or military experience and local certifications stand out due to increased demand for biomedical equipment servicing.
Field Engineer 1 positions in Kenner typically offer annual salaries between $55,000 and $70,000. This range reflects entry-level status, regional living costs, and the specialized nature of biomedical equipment maintenance in the local healthcare-driven economy.
Candidates should be ready for physical demands like lifting up to 35 lbs and working in varied environments, including on-call schedules. The role requires rapid learning, effective communication with clients, and adherence to strict compliance and safety standards, reflecting the company's commitment to service excellence.
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