Jobloria
Front Desk Administrative Support Staff
Center for Family Services, Inc.
Location : Washington, NJ, 07882
Job Type : Full Time
Salary : $18 per hour
Date Posted : 1 December 2025
Position Details
Front Desk Administrative Support Staff (3462)
Sign-On Bonus
Take advantage of our new sign-on bonus! Center for Family Services is a place where you can be part of a dynamic, top workplace team dedicated to improving lives. When you apply and get hired, you are eligible for a $500 sign-on bonus.
Location:Washington, NJ (Fully in person)
Job Type/Status:Full Time (35 hour per week, Monday to Friday)
Salary:$18 per hour
Position Summary:
The Front Desk Administrative Support Staff of the Center for Family Services supports the psychiatric and clinical staff in an outpatient behavioral health office located in Washington, NJ. This role is essential in maintaining accurate records, ensuring compliance with regulatory standards, and supporting our team in delivering exceptional client services. The ideal candidate will possess strong administrative skills, a commitment to confidentiality, and a proactive approach to problem-solving.
Duties and Responsibilities:
- Answer telephones in professional manner and appropriately route calls or take messages;
- Maintain confidentiality of clients;
- Provide support to medical, clinical and non-clinical direct service staff;
- Schedule appointments for medical staff;
- Maintain centralized client/staff schedule of appointments in ECR;
- Collect fees and post receivables in ECR;
- Accurate and timely completion of forms necessary for third party reimbursement and program compliance;
- Utilize ECR to organize and maintain clinical records;
- Scan documents and either upload, save or send as appropriate;
- Type or word-process required assignments accurately and promptly;
- Process request for medical records, document the request and record sent
- Gather data and complete statistical reports as requested by administrative staff;
- Perform clerical functions, as appropriate;
- Complete incident reports according to policy in a timely and accurate manner;
- Observe and report facility safety and maintenance problems;
- Participate in required staff trainings, meetings and supervision as scheduled;
- Abide by agency Policies and Procedures.
Requirements:
- High School Diploma or equivalent
- Ability to maintain confidentiality of clients
- Ability to interact with clients and staff in a professional and respectful manner
- Proficiency in clerical skills, such as word processing, filing and telephone etiquette
Benefits:
At the Center for Family Services our employees are our greatest resource and we are committed to investing in our staff. We offer a competitive benefits package as well as ongoing resources that will support staff on their personal and professional journey.*
- Excellent paid time off (PTO) program, including vacation, sick, personal, and holiday
- 401k Plan
- Medical insurance plan options
- Dental & Vision Insurance
- Prescription Insurance
- Life Insurance
- Flexible Spending Accounts
- Health & Wellness Activities
- Ongoing Training & Professional Development Opportunities
- Opportunity for advancement
About Employment at Center For Family ServicesApply and get hired at Center For Family Services, a leader in the non-profit sector and named as a top workplace in the region since 2010. As part of our team, you will be recognized as our most valuable resource. Our staff balance best practices with personalized care. Together our team makes a positive difference in the lives of people in need. If you're interested in a rewarding career, Center For Family Services is a great place to grow as a professional. For more information about our top workplace, please visit Center For Family Services website at www.centerffs.org .
DisclaimerMany positions require motor vehicle record evaluations and medical clearances. Center For Family Services is an equal opportunity employer offering competitive salaries and excellent benefits packages.
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Freqently Asked Questions
Washington, NJ features a moderate demand for front desk administrative positions, especially within nonprofits such as Center for Family Services. Candidates benefit from highlighting their confidentiality skills and familiarity with behavioral health settings to stand out amid local applicants seeking similar front desk support jobs.
While no strict certifications are mandated in Washington, NJ, completing courses in medical office administration or HIPAA compliance can significantly boost your profile. These credentials demonstrate readiness to handle sensitive client information, an essential skill for front desk administrative roles in behavioral health organizations.
Proficiency in managing appointment systems, maintaining confidentiality, and professional phone etiquette ranks highly. Strong clerical skills, including document scanning and data entry, are also crucial to thrive in a front desk administrative support role, ensuring smooth daily office operations.
This role often serves as a stepping stone to supervisory or specialized administrative careers. Gaining experience in client coordination, compliance handling, and administrative support at an organization like Center for Family Services can open doors to managerial positions or clinical office administration.
Daily responsibilities include routing calls professionally, scheduling appointments, processing client fees, and maintaining accurate clinical records. The role demands attention to confidentiality and coordination with medical and clinical teams to facilitate seamless client services.
Yes, employees enjoy a competitive benefits package with options like medical, dental, vision insurance, 401k, and paid time off. Additionally, the nonprofit environment fosters ongoing professional development and a supportive workplace culture focused on meaningful community impact.
New hires who successfully join as Front Desk Administrative Support Staff qualify for a $500 sign-on bonus, designed to attract skilled candidates. This incentive, combined with a $18 hourly wage, reflects the company’s commitment to rewarding administrative professionals in the region.
The $18 hourly rate aligns well with local market standards for full-time front desk administrative roles in healthcare-related nonprofits. It balances competitive pay with benefits, making it an attractive offer for candidates seeking stability and growth in Washington’s job market.
Handling sensitive psychiatric client information demands strict confidentiality and emotional resilience. Additionally, coordinating schedules across clinical and non-clinical teams requires sharp organizational skills and the ability to adapt quickly in a fast-paced behavioral health environment.
This role is pivotal in supporting clinical staff and ensuring clients receive timely, professional service. By managing communications and maintaining accurate records, front desk staff directly contribute to the organization’s goal of improving lives through compassionate, efficient outpatient behavioral health care.
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