Jobloria
Front Desk Aide
City Colleges of Chicago
Location : Chicago, IL, 60602
Job Type : Part Time
Salary : $19.00/hr
Date Posted : 1 December 2025
College Work Study- Middle College (00010892)
đ Chicago, Illinois
- đ
- Financial Aid - College Work Study Student
- đ
- TRU0001051 Requisition #
- đ
- Aug 08, 2025 Post Date
Federal Work Study âFront Desk Aide
City Colleges of Chicago (CCC), the largest community college system in Illinois, is made up of seven colleges and five satellite sites, providing more than 70,000 students each year access to a quality, affordable education.
TheFederal Work Study Program(FWS) is a federally-funded financial aid program that provides subsidized part-time employment for eligible students in order to assist them with postsecondary financial needs. City Colleges of Chicago (CCC) complies with the Department of Educationâs regulations regarding the FWS program and allows students to benefit from this opportunity.
PRIMARY OBJECTIVE
The FWS program encourages students to gain experience in their prospective fields by placing them in areas and departments aligned with their area of study whenever possible. Students are able to use their wages towards educational and living expenses.
FWS jobs are available in areas such as academic departments, laboratories, libraries, administrative offices, student centers and several off-campus locations.
ESSENTIAL DUTIES:
· Student will assist at reception desk, greeting students, faculty and staff entering office
· Assists staff in the day-to-day functions of the Office.
· Provides support on various projects and assignments as needed.
· Provides general office support including but not limited to filing, faxing, photocopying, and Data entry.
· Adheres to the City Colleges of Chicago Customer Services Excellence Standards.
· Reception area. Greet visitors, ensure visitors sign in. Breakfast, lunch distribution, answer calls, make calls, data entry students records, filing mailings.
QUALIFICATIONS:
Eligibility Requirements:
§ Applicants must be 16years or older, have work permit consent, and eligible to work in the United States
§ Applicants must be actively attending one of the City Colleges of Chicago
§ Applicants must be enrolled in a minimum of 6 credit semester hours
§ Applicants must be pursuing an approved educational credential, degree, or certificate
§ Applicants must have and maintain a minimum cumulative 2.0 GPA (waived for first semester new students)
§ Applicants must be in âgood standingâ â no City Colleges of Chicago academic restrictions
§ Applicants must not be current Full or Part-time employees of the City Colleges of Chicago
§ All positions are âemployment at-willâ
Minimum Qualifications:
· High School Diploma required or actively pursuing a GED at the City Colleges of Chicago.
· Knowledge of City Colleges of Chicago.
· Excellent oral communication skills.
· Excellent customer service skills.
· Promotes a positive role model and favorable public image as City Colleges of Chicago representative.
· Adheres to the City Colleges of Chicago Customer Services Excellence Standards.
· Excellent customer service skills, flexibility, punctuality.
Salary Range: $17.00 or $19.00/hr.
Offered rate will be determined based on whether assigned location is on campus or off campus.
Freqently Asked Questions
Strong communication and customer service skills top the list for Front Desk Aides, especially in colleges like City Colleges of Chicago. Familiarity with administrative tasks such as data entry and filing enhances effectiveness, while punctuality and flexibility help manage the dynamic front office environment.
Front Desk Aides act as the first point of contact, greeting students and faculty warmly, facilitating smooth office operations, and ensuring visitors sign in properly. Their role is crucial in maintaining a welcoming atmosphere that aligns with CCCâs customer service excellence standards.
Entry-level roles such as Front Desk Aide can lead to administrative assistant or office coordinator positions. Gaining experience in campus operations and mastering front office systems creates pathways to supervisory roles or specialized administrative departments within educational institutions.
In Chicago, Front Desk Aides at community colleges like CCC usually earn between $17.00 and $19.00 per hour. The exact rate depends on whether the position is on-campus or off-campus, along with experience level and specific job responsibilities.
Candidates must be actively enrolled at CCC with at least six credit semester hours and pursuing an approved educational credential. Maintaining a minimum 2.0 GPA, unless a first-semester student, is essential to qualify for the federal work study program tied to this role.
Given the popularity of federal work study roles at City Colleges of Chicago, competition can be moderate to high, especially during peak enrollment periods. Applicants with prior office experience and strong customer service skills often stand out in the selection process.
Chicagoâs public transportation accessibility can ease commuting, but applicants should factor in peak traffic times and campus locations. Choosing a college site near transit routes or within reasonable travel distance can significantly improve daily punctuality for Front Desk Aides.
City Colleges of Chicago emphasizes customer service excellence, so Front Desk Aides are expected to embody professionalism, positivity, and helpfulness. This culture fosters a respectful environment where aides actively support students and staff while maintaining a polished public image.
Proficiency in basic office software like Microsoft Office and familiarity with data entry systems are advantageous. Front Desk Aides often handle filing, faxing, and photocopying, so comfort with standard office equipment and digital record-keeping boosts daily productivity.
The federal work study program subsidizes part-time employment for eligible students, allowing Front Desk Aides to earn wages that support their education expenses. This program aligns work assignments with studentsâ academic pursuits, offering valuable experience while aiding financial needs.
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