Imagine a career at one of the nation's most advanced health networks.
Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.
LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.
Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.
Ensures safe and effective care delivery within assigned area(s) 24/7. Manages all material, financial, and human resources within assigned areas(s). Ensures competent staff performance and promotes staff development. Acts as the primary retention and recruitment officer for the unit. Complies with and supports hospital and clinical services philosophies, policies, procedures, and protocols.Job Duties
- Ensures the delivery of quality patient care in assigned area(s).
- Demonstrates full responsibility and accountability for all unit activities. Fosters accountability of staff for adherence to policy/procedures/professional practice.
- Manages staff in designated area(s). Assumes the role of primary retention and recruitment officer for the unit.
- Coaches and mentors staff in the attainment of goals and identified needs.
- Collaborates with other appropriate stakeholders in the short and long range planning for the department, Patient Care Services, and/or organization.
- Administrators medical staff; develops and achieves goals for the department and/or services which are measurable, time limited, and consistent with the mission, strategic plan, and quality improvement plans of the hospital.
- Promotes the development and enhancement of a Shared Governance Model on the unit by establishing/fostering unit committees and councils. Ensures, at a minimum, the active functioning of unit committees aimed at practice/quality, staffing, and scheduling.
- Promotes and develops personal and professional growth and development of self and clinical services staff.
- Manages the financial aspects of the department(s), remaining within target and accounting for variances from budget.
- Supports, enforces, and complies with hospital and Patient Care Services philosophy, policies, procedures, and protocols.
- Adheres and educates staff on all regulatory requirements regarding privacy, patient safety, and goals (OSHA, HIPAA, TJC, ADA, etc.). Holds staff accountable for adherence to the same.
- Promotes and facilitates evidence-based practice and research.
- Bachelor’s Degree in nursing or
- 3 years of recent experience in practice specialty or related specialty, with demonstrated leadership abilities.
- RN - Licensed Registered Nurse_PA - State of Pennsylvania Upon Hire
Lift and carry 40-50 lbs. Examples: Push/pull patients on bed, stretcher (requires 29 lbs. push force), lateral transfers up to 50 lbs. of the patient's weight. Frequent to continuous standing/walking. Patient transporters can walk 8-10 miles per shift. *Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.
Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.
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Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.
Freqently Asked Questions
Success as a Clinical Services Director hinges on advanced communication, strategic planning, and staff mentorship. Balancing operational oversight with compassionate patient care requires skills in conflict resolution, team motivation, and data-driven decision-making tailored to healthcare environments.
Unlike broader healthcare management roles, this position zeroes in on supervising clinical operations directly impacting patient care quality. It entails hands-on staff coaching, regulatory compliance, and fostering unit-level governance, blending clinical expertise with administrative leadership.
Daily hurdles include managing multidisciplinary teams, ensuring adherence to evolving healthcare regulations, optimizing resource allocation, and maintaining high patient safety standards. The role demands agility in addressing staff shortages and facilitating continuous quality improvement.
In Hellertown, PA, beyond RN licensure, certifications like Nurse Executive (NE-BC) or Certified Nurse Manager and Leader (CNML) boost credibility. These credentials align with regional employer expectations and enhance proficiency in clinical governance and healthcare administration.
Hellertown's healthcare market is experiencing steady demand for clinical leadership due to expanding patient volumes and emphasis on quality care. Employers prioritize candidates with proven leadership and clinical experience, making it a competitive yet opportunity-rich environment.
Allen Ear Nose & Throat fosters leadership development through mentorship, continuous education, and involvement in strategic initiatives. Their commitment to cutting-edge clinical practices and team collaboration provides Directors with a platform to innovate and influence patient outcomes.
This Director role uniquely integrates specialized ENT clinical oversight with broader operational leadership. Responsibilities include staff retention strategies, interdisciplinary coordination, and advancing evidence-based practices specific to otolaryngology services.
Compensation generally falls between $110,000 and $140,000 annually, reflecting the regional healthcare market and the seniority of the Clinical Services Director position. Factors influencing pay include experience, certifications, and the complexity of managing clinical units.
KPIs often focus on patient safety metrics, staff retention rates, budget adherence, and compliance with regulatory standards such as HIPAA and OSHA. Success also involves measurable improvements in care delivery efficiency and staff professional growth.
Many assume this role is purely administrative; however, it demands deep clinical insight and active engagement in patient care quality. It’s not just about managing budgets but also mentoring nursing teams and steering clinical innovation.
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