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HIV Medical Case Manager - Community Health Care (Job)
Description:
Who are we? Community Health Care is a leading non-profit organization that offers quality health care to underserved patients in Pierce County. We provide comprehensive family practice care, including medical, dental, pharmacy, and behavioral health services in our seven clinics. We seek to continuously improve our commitment and service to our patients and community.
We want you to join us in our mission to provide the highest quality healthcare with compassionate and accessible service forall.
We offer a competitive benefits package including Medical, Dental, Paid Vacation, Sick Leave, 12 Paid Holidays, Life Insurance, Flexible Spending Account, Continuing Education, Employee Assistant Program and more!
We are looking forHIV Medical Case Managerto join our clinics! Under the direction of the HIV Program Manager, the HIV Medical Case Manager (MCM) provides a full range of medical and supportive case management services to People Living with HIV (PLWH) including those who have complex medical and social needs, have multiple diagnoses, are living with a disability, are unstably housed, or have other significant barriers to care. In collaboration with other members of the healthcare team, the MCM links patients to medical and support services by organizing, coordinating, and providing case management services to clients within the HIV Program who need help accessing medical, social, community, or any other resources. Plus, other duties as assigned.
Skills/Eligibility:
Qualifications
- Bachelor’s degree or equivalent from an accredited college or university with major course work in social work, sociology, public health, or related field.
- Any equivalent combination of education, certification, community service, training, and life experiences that demonstrates competency may also be considered.
- Two years of experience in case management in a clinic settingor5 years experience in case management in a non-clinical setting.
- Experience working with patients with mental health diagnoses, substance use disorders, and/or other complex social or medical needs.
- Equivalent combination of educations and experience.
Freqently Asked Questions
In Tacoma, HIV Medical Case Managers work closely with healthcare providers, social workers, and community organizations to coordinate comprehensive care. This collaboration ensures that patients living with HIV receive tailored medical and social support, overcoming barriers common in Pierce County’s underserved populations.
Candidates who combine clinical insight with strong cultural competence, particularly in managing co-occurring mental health or substance use disorders, stand out. Experience in navigating complex social systems and familiarity with local public health resources in Tacoma further enhance suitability.
Yes, Tacoma’s diverse population and pockets of housing instability present unique hurdles. Managers often address complex social determinants of health, requiring adaptive strategies to link clients with reliable medical, behavioral, and community support services.
Positions at the University Of Washington School Of Public Health attract candidates with robust clinical and social services backgrounds, making competition moderately high. Local demand for skilled HIV case managers is steady due to ongoing public health initiatives in Pierce County.
This role emphasizes integrating evidence-based case management with academic public health frameworks, offering opportunities to engage in community outreach and program evaluation, which may be less prominent in other local clinics.
Certifications in HIV/AIDS specialty care, mental health first aid, and trauma-informed case management are highly valued locally. Additionally, training in cultural humility and harm reduction aligns well with Pierce County’s healthcare priorities.
HIV Medical Case Managers in Tacoma typically earn between $55,000 and $70,000 annually, reflecting local cost of living and demand for specialized case management skills within public health organizations.
They employ personalized care plans incorporating behavioral health support, housing assistance, and medication adherence counseling, leveraging community partnerships to address social determinants impacting treatment success.
They coordinate multi-level interventions, connecting clients to both clinical services and essential social resources like housing, transportation, and mental health, ensuring a holistic approach to patient wellbeing.
Tacoma’s higher rates of housing instability and substance use require case managers to prioritize flexible outreach and intensive coordination with community programs, tailoring interventions to the region’s socioeconomic realities.
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