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Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.
LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.
Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.
We are recruiting for a Director to lead our inpatient clinical applications portfolio. This position oversees Epic modules such as ClinDoc, Orders, Stork, Beacon, and Willow Inpatient, supporting 13 hospitals, integrated solutions including Omnicell and Elsevier, and multiple inpatient service lines.
Summary
Directs and coordinates the assessment, plan, implementation, and evaluation of projects relating to the acquisition of hardware and software. Assigns Technology staff and coordinates with departmental personnel in a matrix relationship to various projects and directs their activities for the project. Confers with software/hardware vendors and other third parties regarding new products, problems, enhancements, and implementations. Assumes overall responsibility for all projects within group.Job Duties
- Lead a team of 30+ analysts and managers/architects focused on reliable operations and continuous optimization of clinical applications.
- Govern prioritization and delivery across inpatient service lines, including vendor management and cross-functional coordination.
- Drive strategic initiatives such as Epic optimization (including Azure migration and Honor Roll), Hanover Hills Hospital and Neighborhood Hospitals program work, ambient listening pilots for nursing, artificial intelligence solutions, and medication safety enhancements
- Develops, designs, implements functional/integration testing, and supports information systems within the group.
- Provides consulting and advanced technical leadership to assist others in solving complex technical problems.
- Identifies issues and potential problems based on coordination and interaction of all assigned projects.
- Supervises individual work schedules to ensure proper balance of tasks and project resources.
- Manages cost expenditures for projects within budgeted levels.
- Reviews personnel performance and makes recommendations for performance improvement and development strategies.
- Establishes business partnerships with hardware, software, and professional services vendors and consultants.
- Develops or modifies operational procedures and ensures compliance with established organizational procedures.
- Collaborates with leaders to define metrics and develops action plans and recommendations based on results.
- Maintains knowledge of relevant procedures for participative roles in disaster recovery.
Minimum Qualifications
- Bachelor’s Degree Computer Science or
- Appropriate long term experience in Computer Science or related field
- 10 years Progressive experience in Information Technology (applications, networking, or system support) and
- 5 years Management experience
- Knowledge of a wide range of hardware and software platforms.
- Effective leadership skills to promote growth as individuals, teams, and as an organization.
- Strong project management skills and experience with large projects.
Preferred Qualifications
Impact:
- Ensures continuity of inpatient operations and accelerates patient safety and optimization projects (e.g., pediatric infusion redesign, end-of-shift care plan notes).
- Strengthens collaboration with pharmacy, nursing, and physician leadership to improve clinical workflows, documentation quality, and operational efficiency.
- Supports succession planning and long-term team development within Clinical Applications.
If you’re ready to take on a pivotal leadership opportunity and make a meaningful impact across our clinical applications teams, I encourage you to apply for this challenging and rewarding role.
Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.
Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.
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Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.
Freqently Asked Questions
Strong communication, strategic vision, and the ability to coordinate cross-functional teams stand out as key leadership traits. This role demands guiding technical staff through complex clinical application projects while fostering collaboration between IT and healthcare professionals to enhance patient safety and operational efficiency.
Candidates usually require extensive experience managing large-scale IT projects, especially those involving healthcare software like Epic modules. Proficiency in prioritizing competing demands, vendor coordination, and delivering cost-effective solutions within budget is critical to drive successful clinical application optimizations.
They implement and optimize healthcare IT systems that streamline clinical workflows, reduce errors, and enhance documentation quality. By leading initiatives such as AI-driven medication safety and ambient listening for nursing, they directly impact patient outcomes while ensuring technology aligns with healthcare goals.
Allen Ear Nose & Throat's affiliation with Lehigh Valley Health Network offers exposure to nationally recognized health IT innovations. The role provides a chance to lead cutting-edge clinical applications across multiple hospitals, fostering professional growth within a forward-thinking and award-winning care environment.
The organization emphasizes succession planning and continuous team development, encouraging leaders to refine technical and managerial skills. Directors benefit from working on strategic initiatives like Epic optimization and AI projects, positioning themselves as key contributors to healthcare technology advancements.
In Allentown, salaries for this senior healthcare IT role generally range from $140,000 to $180,000 annually, depending on experience and certifications. Competitive compensation reflects the high responsibility of managing clinical application portfolios and leading sizable technical teams.
Certifications in project management (PMP) and Epic systems are highly regarded locally. Additionally, expertise in cloud technologies like Microsoft Azure and familiarity with clinical workflows enhances a candidate's fit for leading complex inpatient application support.
Allentown's growing healthcare network and emphasis on digital transformation have increased demand for experienced IT directors. This trend creates competitive hiring but also opportunities for those with strong leadership and clinical systems knowledge to shape regional healthcare delivery.
This director uniquely balances overseeing clinical application stability with strategic enhancements impacting patient safety. Responsibilities span vendor negotiations, cross-departmental coordination, and driving innovative healthcare solutions, requiring both deep technical insight and healthcare domain expertise.
The organization integrates advanced IT systems to uphold LVHN’s standards for patient safety and clinical excellence. Directors play a pivotal role in adopting technologies like ambient listening and AI to support frontline caregivers, reflecting a shared commitment to innovation and quality care.
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