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Program Administrator
UMass Medical School
Location : Worcester, MA, 01608
Job Type : Full Time
Salary : $75,000.00/Yr
Date Posted : 1 December 2025
Job Number: 2025-48780
Category:Administrative Professional
Location: Worcester, MA
Shift:Day
Exempt/Non-Exempt:Exempt
Business Unit:UMass Chan Medical School
Department:School - CCTS-Clinical Research Ops - W826020
Job Type:Full-Time
Num. Openings: 1
Post Date: Oct. 21, 2025
Work Location:Hybrid
Salary Minimum:USD $60,000.00/Yr.
Salary Maximum:USD $75,000.00/Yr.
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Program Administrator
Job Number: 2025-48780
Category:Administrative Professional
Location: Worcester, MA
Shift:Day
Exempt/Non-Exempt:Exempt
Business Unit:UMass Chan Medical School
Department:School - CCTS-Clinical Research Ops - W826020
Job Type:Full-Time
Num. Openings: 1
Post Date: Oct. 21, 2025
Work Location:Hybrid
Salary Minimum:USD $60,000.00/Yr.
Salary Maximum:USD $75,000.00/Yr.
GENERAL SUMMARY OF POSITION:
Under the general direction of the Associate Director or designee, the Program Support Administrator provides high-level and diverse coordination and support for multiple programs, professional development and training, research symposiums, scientific conferences, and other programs. The Program Support Administrator collaborates with all program and department managers and directors in the planning and scheduling of programs, the allocation of resources, the assessment of resources, and the communication and outreach to insure successful attendance in all projects and programs to meet enrollment and revenue goals.
MAJOR RESPONSIBILITIES:
- Leads medium and small projects in collaboration with the program Director or designee
- Specifically, manages multiple projects across a varied of programs to insure standards in support and resource allocation, as well as over-arching coordination of timely communications to meet established goals for enrollment and revenue
- Performs data analysis, market research, and other tasks in support of the initial feasibility study prior to the formalization of a project and presents findings to senior leadership
- Assists in the development of new project plans. Responsible for developing project schedule and budget for approval. Ensures that project execution is timely, successful, and meets expectations
- Prepares material for project meetings and coordinates arrangements applicable to assigned projects, such as interview arrangements, site visits, completion of assessment documentation, etc.
- Participates in oral and written reporting and presentation of all project findings; participates in project status meetings and preparing of final project deliverables Convenes and directs project teams to effectively address project requirements according to objectives, schedule and budget and implement work plans. Coordinates follow-up activities as necessary to ensure that schedules, budgets, and other project expectations and timelines are completed as required
- Draft project statement in collaboration with project team members on data collection, project work plans, meetings, decisions, work change orders, project deliverables, progress reports, schedules, cost tracking reports, and other pertinent reports Facilities communication of the projects status, budget, costs, issues, and related information to the projects team leaders, project sponsor, steering committee, affected business unit(s), and team members as appropriate
- Assists in identifying and refining the project scope and objectives, including any constraints. Organizes and prepares for all facets of project team meetings Provides direction to junior research staff, student interns, and temporary project support staff as necessary
- Manages special project, project and/or vendor evaluations, feasibility studies and other activities related to business development within defined time lines as assigned
- Assist the Director or designee in the development of contracts related to the project success
- Participate in program and project assessment as required to maintain standards of quality and to minimize risÅ
- Perform other duties as required.
REQUIRED QUALIFICATIONS:
- Bachelors degrees in communications, business administration, a related field, or equivalent experience
- 4 years of related and demonstrated experience in broad-scope project management and coordination of multiple projects simultaneously across a variety of programs for an educational/training organization with multiple sites
- A clear understanding of fiscal responsibility and a demonstrated ability to make difficult decisions in support of those responsibilities
- Strong written and verbal communication skills to interact effectively with staff, clients, and a widely diverse public
- Ability to lead and direct and matrix project team, as well as the ability to lead and direct effective meetings and work sessions
- Strong Microsoft Office skills
- Demonstrated experience work with spreadsheet and database programs, working knowledge of MA Access, ME Excel, along with excellent oral and written skills, and the ability to work in groups
- Experience in basic quantitative data collection, analysis and reporting
- Ability to travel to off-site locations.
Preferred Qualifications:
- Working knowledge of NIH and other federal, state and foundation regulations and requirements
- Clinical Research operations experience preferred
** This is a hybrid work model which may requires 2-3 days on site with the understanding that the Program Administrator will be available and onsite as required to support the department. **
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Posting Disclaimer:
This job posting outlines the primary responsibilities and qualifications for the role but is not intended to be an exhaustive list. Duties and expectations may evolve in response to the needs of the department and the broader institution.
In alignment with our commitment to pay transparency, the base salary range for this position is listed above (exclusive of benefits and retirement). At UMass Chan Medical School, final base salary offers are determined based on a combination of factors, including your skills, education, and relevant experience. We also consider internal equity to ensure fair and consistent compensation across our teams.
Please note that the range provided reflects the full base salary range for this position. Offers are typically made within the midrange to allow for future growth and development within the role.
In addition to base pay, UMass Chan offers a comprehensive Total Rewards package, which includes paid time off, medical, dental, and vision coverage, and participation in a 401(a)-retirement plan, with the option to contribute to a voluntary 403(b) plan.
UMass Chan welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.
Freqently Asked Questions
In Worcester’s hybrid work environment, a Program Administrator typically splits their week between remote tasks and 2-3 days on-site presence. This balance supports effective coordination of programs while maintaining close collaboration with UMass Medical School teams and stakeholders.
UMass Medical School’s Program Administrator roles blend project management with administrative coordination, requiring leadership in multiple projects, resource allocation, and communication to meet enrollment and revenue targets, all while supporting scientific and educational programs.
Strong proficiency in Microsoft Office, especially Excel and Access, alongside skills in data analysis and reporting, are critical for managing clinical research projects effectively. Familiarity with NIH regulations and research protocols is highly advantageous.
The listed salary range of $60,000 to $75,000 per year for this Worcester-based Program Administrator position reflects competitive compensation in the healthcare education sector, balancing local cost of living with the role’s required expertise and responsibilities.
UMass Medical School encourages professional development through involvement in diverse projects, training symposiums, and research initiatives. Program Administrators gain leadership experience in managing multi-site educational programs, positioning them for advancement within academic and clinical research settings.
Worcester's growing biomedical and educational sectors create steady demand for Program Administrators skilled in project coordination and research support. Candidates with experience in clinical operations and data management tend to stand out in this competitive market.
This role uniquely integrates broad project management with specialized support for clinical research and scientific conferences, leveraging UMass Medical School’s resources and hybrid work model to foster innovative program delivery that aligns with federal research standards.
Travel flexibility is essential, as occasional site visits and off-site meetings support the coordination of multi-location programs. Being adaptable to travel demands ensures seamless program execution and strengthens collaboration across departments.
Candidates who combine a bachelor’s degree in business, communications, or related fields with four-plus years managing multiple projects simultaneously, especially in education or clinical research, are highly sought after for their ability to handle complex program coordination.
Supporting scientific conferences involves detailed logistical planning, budget oversight, and stakeholder communication to ensure attendance goals are met, while other programs may focus more on ongoing training and enrollment management, requiring flexible coordination strategies.
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