Jobloria
Field Engineer 1
Better Northshore Jobs
Location : Westwego,LA
Job Type : Intern
Salary : competitive
Date Posted : 2 December 2025
Job Details
Field Engineer 1 - New Orleans, LA
**Job Description Summary**
The Field Engineer I performs on time and accurate Preventative Maintenance in one or more modalities of equipment. The FE1 is aware of and follows all Field Modification Instructions and/or Instrument Service Information bulletins. Works with experienced Field Engineers, both onsite and remotely, to learn troubleshooting, repair and equipment installation techniques. Responsible for driving customer satisfaction through Service Excellence.
This role will service New Orleans/Houma, LA, at our client sites. This role includes a relocation bonus if needed.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
**Job Description**
**Responsibilities :**
+ Learn to complete on-time and accurate Preventative Maintenance, FMIs and/or ISIs.
+ Assist more experienced field engineers with equipment installation.
+ Work with experienced field engineers on basic troubleshooting and service repair needs on designated equipment.
+ Effectively communicate and partner with teammates and colleagues.
+ Learn to effectively communicate with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
+ Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.
+ Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
+ Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner.
+ Serve as a member of the account community for key accounts.
+ Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs.
+ Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business.
+ Keep up to date with competitor information and market trends.
+ Answer service calls independently without assistance within one year of employment.
**Qualifications :**
+ Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment.
+ Experience with Web applications as well as Microsoft suite of products.
+ The successful applicant must comply with GEHC's standard background check, including a post-offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).
**Special Physical Requirements:**
+ Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception.
+ Must have and maintain a valid Driver's License.
+ Willingness to be available ""after hours"", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
#LI-AK4
#LI-Onsite
We will not sponsor individuals for employment visas, now or in the future, for this job opening.
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer ( . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
**Relocation Assistance Provided:** Yes
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Freqently Asked Questions
Proficiency in electrical or biomedical engineering fundamentals, alongside hands-on experience with diagnostic tools, sharpens troubleshooting skills for Field Engineer 1 roles. Familiarity with maintenance protocols and digital service bulletins ensures precise repair and preventative care of complex medical devices.
Success hinges on clear communication and responsiveness to client needs, fostering trust in the service relationship. Field Engineer 1s in Westwego must balance technical fixes with empathy, ensuring customers feel supported during equipment downtime, which is critical in healthcare environments.
Field Engineer 1s often navigate tight schedules and complex machinery requiring maintenance or repair. Weather conditions and traffic in the New Orleans region can impact onsite response times, while staying current with evolving medical tech demands continuous learning.
Certifications in biomedical equipment technology or relevant electrical engineering credentials are highly valued. Local employers often prioritize candidates with formal training or military externships, reflecting the region’s focus on reliable medical device servicing standards.
Field Engineer 1 salaries in Westwego typically range from $55,000 to $70,000 annually, influenced by experience and certifications. Compensation reflects the specialized nature of medical equipment maintenance combined with regional cost of living adjustments.
Better Northshore Jobs offers structured learning opportunities and hands-on mentorship within a leading medical technology environment. Their commitment to service excellence and relocation bonuses distinguishes their approach to nurturing field engineers’ technical and customer service skills.
This role emphasizes collaboration with seasoned engineers and a strong customer satisfaction focus. Unlike some firms, Better Northshore Jobs integrates sales opportunity awareness and administrative precision, providing a comprehensive field service experience.
Candidates must handle equipment weighing up to 35 pounds, perform frequent bending, climbing, and prolonged standing. Dexterity and good vision including color perception are crucial for precise diagnostics and repairs in varied onsite environments.
The initial phase involves mastering preventative maintenance protocols and troubleshooting basics under supervision. Given the complexity of medical instruments, continuous skill development is expected, but structured mentorship accelerates competency.
Yes, availability for rotating on-call schedules including weekends is common to handle critical service issues promptly. This flexibility ensures uninterrupted support for healthcare facilities relying on essential medical devices.
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