Jobloria
Receptionist, Physician Practice
Care New England
Location : Warren, RI, 02885
Job Type : Full Time
Date Posted : 2 December 2025
Job Summary:
Responsible for good customer service, contributing to the patient’s overall successful interaction with the office. Answers telephone and directs calls as appropriate.
Duties and Responsibilities:
1. Checks patients in and out. Verifies demographic information via the computer and practice management system, scanning the insurance card, collecting appropriate copayments/deductibles, obtaining necessary signatures and paperwork and making follow up appointments
2. Answers front desk telephones and directs calls as appropriate.
3. Prints schedules and superbills for next-day provider visits.
4. Batches out at the end of the shift. Coordinates superbills, checking charge slips and verifies copays with cash collected. Maintain an accurate daily log of exams performed.
5. Sorts mail/packages presented to the front desk and directs to appropriate source: disperses any incoming faxes to the appropriate source.
6. Perform all other related duties as needed.
Requirements:
High school diploma required.
Minimum of six months job related experience or equivalent is required.
Ability to deal with and maintain confidential information.
Familiarity with medical terminology and ability to calculate and collect cash transactions.
Must possess good interpersonal skills, including excellent communication skills and ability to deal effectively with staff, physicians and patients in a courteous manner.
Care New England Health System (CNE)
and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.
Freqently Asked Questions
Success as a physician practice receptionist hinges on strong communication, proficiency in medical terminology, and adeptness with practice management systems. Attention to detail for patient data accuracy and cash handling skills also enhance performance in this critical front-desk role.
Medical receptionists handle specific healthcare tasks like patient check-ins, insurance verification, and scheduling provider visits, unlike typical administrative roles. They also manage sensitive patient information and coordinate superbills, requiring specialized knowledge of medical office procedures.
Many physician practice receptionists progress into roles such as medical office manager or patient services coordinator. Gaining experience with healthcare software and certifications in medical administration can open doors to supervisory positions within healthcare settings.
Care New England emphasizes ethical standards and patient-centered service. Receptionists here engage with diverse healthcare teams, supporting renowned medical programs. Familiarity with their member institutions and commitment to inclusive, respectful communication are valued traits.
At Care New England, strict adherence to confidentiality and compliance with hospital policies is paramount. Receptionists must safeguard sensitive data while facilitating smooth patient interactions, reflecting the organization's high standards in privacy and ethical conduct.
Receptionists in Warren, RI, usually earn between $30,000 and $38,000 annually, depending on experience. This aligns closely with Rhode Island’s healthcare sector averages, offering competitive compensation for medical office receptionists in community hospital systems.
While a high school diploma is standard, certifications like Certified Medical Administrative Assistant (CMAA) can boost employability in Warren’s competitive healthcare market. Local facilities often value familiarity with electronic health records and insurance procedures.
Warren's healthcare sector has a steady need for skilled receptionists due to its network of hospitals and clinics. This demand creates favorable hiring conditions, especially for candidates with healthcare experience and strong interpersonal skills.
High patient volumes can complicate scheduling and insurance verification tasks. Balancing multitasking with maintaining courteous communication is crucial, as is efficiently handling billing and documentation to ensure smooth daily operations.
Receptionists in physician-specific offices often require deeper knowledge of medical terminology and insurance processes, tailoring patient interactions to clinical workflows. This contrasts with broader healthcare facilities where administrative tasks may be more generalized.
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