Front Desk Assistant PRN
Posting Details
Job Details
Description
JOB TITLE: Front Desk Assistant PRN
GENERAL SUMMARY OF DUTIES:
- Greeting patients
- Performing check-in procedures
- Maintaining current demographic and insurance information in computer and in the chart
- Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed
- Primary focus is servicing patients in the lobby with backup for phones and other front office personnel
REQUIREMENTS:
- High School Diploma, with 1-2 years experience in healthcare background
- Knowledge of clinic policies and procedures
- Knowledge of computer systems, programs
- Knowledge of medical terminology
- Must be able to multi – task
- Must be able to express compassion and kindness to patients calling and being seen in the office
- Must maintain a professional and upbeat attitude
- Skill in written and verbal communication and customer relations
- Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients
- Requires sitting and standing associated with a normal office environment
- Normal busy office environment with much patient contact
- Occasional evening or weekend work
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
Benefits:
- Employee Assistance Plan
- 401(k) retirement plan with a company match
- And more!
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
Qualifications
Skills
Behaviors
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Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Front Desk Prn positions require adept multitasking, a strong grasp of medical terminology, and compassion for patient interactions. Unlike full-time roles, PRN assistants adapt quickly to variable schedules while maintaining accurate patient data and supporting busy clinic environments.
Daily tasks often include greeting patients, managing check-ins, updating insurance details, and assisting with co-payment collections. PRN assistants also support phone lines and help maintain smooth front office operations during peak hours or staff shortages.
Many Front Desk PRN employees leverage their experience to progress into roles like Medical Assistant, Front Desk Supervisor, or Office Manager. Gaining certifications and expanding clinical knowledge can open doors to more permanent or specialized healthcare positions.
Gainesville's healthcare sector is growing, with increased demand for flexible PRN front desk staff to cover fluctuating patient volumes. Local employers often value candidates with healthcare experience and strong interpersonal skills to meet community needs.
Competition tends to be moderate, influenced by local healthcare expansions and university-related clinics. Candidates demonstrating adaptability, familiarity with medical software, and a friendly demeanor typically have an advantage in this regional market.
Working at Surgery Partners offers access to comprehensive benefits like a 401(k) plan with company matching and employee assistance programs. Its commitment to diversity and inclusion fosters a supportive workplace atmosphere for PRN front desk staff.
Surgery Partners emphasizes a patient-centered approach, requiring front desk assistants to balance administrative duties with compassionate patient engagement. The role often includes flexible scheduling, occasional evening or weekend shifts, reflecting varied clinic hours.
Typical hourly wages for Front Desk PRN roles in Gainesville span from $14 to $18, influenced by experience and healthcare knowledge. This range aligns with regional cost of living and the specialized skills required in medical office settings.
Employers prioritize a high school diploma, basic healthcare experience, proficiency with clinic computer systems, and excellent communication skills. Familiarity with insurance protocols and medical terminology enhances candidacy, especially for PRN roles.
Absolutely, PRN schedules often adjust according to patient volume spikes, such as flu season or local health campaigns. This flexibility requires front desk assistants to be adaptable and ready to support varying office demands efficiently.
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