Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
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Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Success as a retail sales associate in West Columbia demands strong communication to connect with diverse customers, adaptability for fluctuating schedules, and a solid grasp of product knowledge. Familiarity with point-of-sale systems and teamwork-oriented mindset further elevate performance in fast-paced retail environments.
Retail sales associate roles often cultivate critical skills such as customer service, inventory management, and sales techniques. These foundational experiences can lead to supervisory positions, store management, or specialized retail careers, offering tangible growth opportunities within the American Freight or broader retail sector.
Although selling products remains central, duties can vary widely—from merchandising and stocking to technology use for online order support. Some retailers emphasize proactive customer consultations, while others prioritize efficient transaction processing, so understanding each store’s culture and expectations is key.
American Freight emphasizes ongoing learning and timely completion of training, ensuring associates stay current with product knowledge and sales techniques. Their flexible scheduling and commitment to diversity also contribute to a supportive environment that may differ from other local retail chains.
Beyond competitive wages, American Freight offers flexible scheduling options for part-time associates and promotes an inclusive workplace. While exact benefits can vary, associates often appreciate the company’s focus on teamwork and customer experience, fostering a positive retail atmosphere.
West Columbia’s retail sector is moderately competitive, with several stores seeking dependable associates due to steady retail demand. Candidates with flexible availability and strong customer service skills generally have an advantage amid this balanced job market.
West Columbia’s compact layout offers many retail hubs accessible by car within 15-30 minutes for most residents. Public transit options exist but may be less frequent, so proximity to the American Freight location or reliable personal transport is beneficial for maintaining punctuality.
Retail sales associates in West Columbia typically earn between $11 and $14 per hour, aligning closely with South Carolina’s retail wage standards. This range is slightly below the national average but reflects the local cost of living and market conditions.
At American Freight, associates are encouraged to utilize digital tools like website navigation for checking inventory and assisting customers with online orders. This tech integration helps provide comprehensive solutions even when products aren’t physically available, improving overall service quality.
American Freight associates often juggle a mix of sales, merchandising, and customer support in a fast-paced environment. Balancing flexible schedules, including evenings and weekends, with high performance expectations requires adaptability and strong interpersonal skills distinct from more specialized retail roles.
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