Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
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Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Success as a retail sales associate in Rock Hill requires strong communication skills, an understanding of customer needs, and adaptability to flexible schedules. Familiarity with point-of-sale systems and basic merchandising knowledge helps in delivering excellent service and maintaining a well-organized sales floor.
Retail sales roles often expand from simple transactional duties to encompassing consultative selling, technology use for inventory checks, and customer relationship building. This progression allows employees to develop skills in product knowledge, customer insights, and sales strategy, enhancing career prospects in retail management or specialist positions.
Daily responsibilities include engaging customers to identify their needs, processing transactions accurately, maintaining an orderly sales environment, and collaborating with team members to ensure product availability. Associates also leverage digital tools to assist customers when items are not physically present in the store.
American Freight provides flexible scheduling options for part-time retail sales associates, accommodating varied availability including evenings and weekends. This flexibility benefits candidates seeking work-life balance while contributing to the store’s customer experience and sales goals.
Rock Hill's retail sector is moderately competitive, with steady demand for retail sales associates. American Freight, known for valuing diversity and employee development, attracts candidates seeking stable roles with opportunities for growth, making it a sought-after employer in this local job landscape.
Wages for retail sales associates in Rock Hill generally reflect the regional cost of living and local retail market standards. Positions at American Freight typically offer competitive hourly pay aligned with industry averages, with additional incentives tied to performance and sales achievements.
Retail sales associates in Rock Hill can expect an hourly wage typically between $11 and $15, depending on experience and company policies. Full-time roles at American Freight often include benefits and potential bonuses, reflecting the competitive retail market in the area.
American Freight invests in ongoing training programs that help retail sales associates stay current with merchandise features, benefits, and customer service techniques. This continuous learning environment enables employees to confidently recommend solutions and drive sales.
American Freight emphasizes respect for diversity and equal opportunity, fostering an inclusive workplace. Retail sales associates are encouraged to provide proactive, consultative support, reflecting the company’s commitment to superior customer experiences and ethical employment practices.
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