Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
In Lexington, SC, employers prioritize strong communication, customer service aptitude, and familiarity with point-of-sale systems. Retail sales associates who excel at understanding customer needs and maintaining organized merchandise stand out in this competitive market.
A retail sales associate's day often includes greeting customers, managing inventory, assisting with product selections, and processing transactions. Maintaining a tidy, well-stocked sales floor is essential, alongside collaborating with team members to enhance the shopping experience.
Retail sales roles can lead to supervisory or management positions within stores, including department manager or store manager roles. Gaining expertise in product knowledge and sales strategies often accelerates progression in retail careers.
Retail associates in Lexington might face fluctuating customer traffic due to local events or seasonal demand. Navigating these patterns effectively requires adaptability and proactive customer engagement to meet sales targets consistently.
Lexington's retail sector is moderately competitive, with numerous part-time and full-time openings. Candidates with flexible availability and strong interpersonal skills tend to secure positions faster in this region.
American Freight emphasizes consultative sales techniques and technology use to enhance customer experiences. Associates benefit from flexible scheduling and ongoing training, which fosters skill development and a supportive work environment.
Leveraging American Freight’s online inventory tools and point-of-sale systems allows associates to quickly find products, manage transactions, and offer solutions when items aren’t available in-store, enhancing customer satisfaction and driving sales.
Retail sales associate salaries in Lexington typically range from $10 to $14 per hour, depending on experience and shift flexibility. Part-time and full-time roles may offer variable pay, with some employers including performance incentives.
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