Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Employers in Elgin prioritize strong communication, customer service, and basic tech proficiency for retail sales associates. Being able to multitask and adapt to flexible schedules also ranks high, reflecting local market expectations for retail roles at companies like American Freight.
Retail sales associates often progress by mastering sales techniques and product knowledge, then moving into supervisory positions or specialized sales roles. Gaining experience with inventory management and customer relations can open doors to management tracks within retail chains.
Expect a blend of tasks including assisting customers with product choices, maintaining merchandise displays, handling transactions, and collaborating with team members. Flexibility to cover different shifts, including weekends, is common, especially in busy retail environments like American Freight.
American Freight emphasizes inclusive workplace culture and offers flexible scheduling. While specifics may vary, employees often benefit from ongoing training opportunities and a supportive environment focused on teamwork and customer satisfaction.
The retail sector in Elgin sees steady demand for sales associates, but competition can be moderate due to seasonal fluctuations. American Freight’s reputation for equal opportunity hiring broadens accessibility, making timely application advantageous.
Retail sales associates in Elgin typically earn between $10 and $13 per hour, slightly below the national average of $12 to $15. Factors such as full-time status, experience, and company-specific benefits can influence total compensation.
While prior retail experience is beneficial, American Freight often welcomes candidates new to retail sales, providing training to develop necessary skills. Enthusiasm for customer service and reliability often weigh heavily in hiring decisions.
American Freight offers flexible scheduling options to accommodate part-time retail sales associates’ availability, including day, evening, and weekend shifts. This flexibility helps employees manage work-life balance while meeting store operational needs.
Elgin's suburban layout means most retail locations are accessible by car, but public transit options are limited. Peak traffic times may affect commute duration, so planning shifts outside rush hours can improve punctuality and job satisfaction.
While formal certifications aren’t mandatory, short courses in customer service, sales techniques, or point-of-sale systems can strengthen a candidate’s appeal. Local community colleges and online platforms offer relevant training beneficial in Elgin's retail sector.
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