Ralph Lauren

Career Opportunity

PT - Brand Ambassador

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Company Description

Position Overview

Essential Duties & Responsibilities

Motivated to drive their business day to day and achieve daily, weekly, monthly sales goals.Proactively drives business through focusing on the customer at the core of all decisionsSupports company initiativesParticipates in team training to execute business resultsUtilizes "More Ways to Shop" to drive business results and supports use of new technologyRepresents the customer experience expectations in storeDelivers a consistent experience aligned to RL Brand expectations by supporting the company and store visionChampion of RL core valuesSupports a collaborative environment with the customer at its coreEngages in networking to start to build a clienteleProvides on going feedback to Management on successes and opportunitiesStrengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home.Broaden customer accessibility to product discovery - QR codes, digital catalogs, virtual stores.Provides necessary feedback to Management on category opportunities or needs.Ensures sales floor and all store standards are met at all time.

Experience, Skills & Knowledge

Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferredAbility to effectively communicate with customers and store personnelAbility to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderatelyAbility to operate the register, stand, move and walk for multiple hoursAbility to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)Ability to build and maintain positive working relationships with customers, management and co-workers.