Ralph Lauren

Career Opportunity

FT Brand Ambassador

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Company Description

Position Overview

Essential Duties & Responsibilities

Understands and delivers sales and profit performance, understanding key tools and resources to drive sellingSupports the store in the execution of company initiativesSupports and participates in team training to execute business resultsCreative in thinking of new way to engage clients and reach out to a wider client baseIs the ideal representative of the customer experience expectations in storeDelivers a consistent experience aligned to RL Brand expectations by supporting the company and store visionEngages in store client initiatives and community outreachChampion of RL core valuesEmbraces RL "More ways to shop" and new technologySupports a collaborative environment with the customer at its coreEngages in networking and sourcing talentProvides on going feedback to Management on successes and opportunitiesStrengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home.Broaden customer accessibility to product discovery - QR codes, digital catalogs, virtual stores.Maintains exceptional productivity standards through store executionUpholds all company policies and proceduresProvides necessary feedback to Management on category opportunities or needs.Ensures sales floor and all store standards are met at all time.

Experience, Skills & Knowledge

Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferredAbility to effectively communicate with customers and store personnelAbility to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderatelyAbility to operate the register, stand, move and walk for multiple hoursAbility to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)Proven track record of success, including a demonstrated ability to build and maintain positive working relationships with customers, management and co-workers.Planning and prioritization/time management skills