Ralph Lauren
Career Opportunity
Seasonal Part-Time Brand Ambassador
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Position Overview
Essential Duties & Responsibilities
Motivated to drive their business day to day and achieve daily, weekly, monthly sales goals.Proactively drives business through focusing on the customer at the core of all decisionsSupports company initiativesParticipates in team training to execute business resultsUtilizes "More Ways to Shop" to drive business results and supports use of new technologyRepresents the customer experience expectations in storeDelivers a consistent experience aligned to RL Brand expectations by supporting the company and store visionChampion of RL core valuesSupports a collaborative environment with the customer at its coreEngages in networking to start to build a clienteleProvides on going feedback to Management on successes and opportunitiesStrengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home.Broaden customer accessibility to product discovery - QR codes, digital catalogs, virtual stores.Provides necessary feedback to Management on category opportunities or needs.Ensures sales floor and all store standards are met at all time.Experience, Skills & Knowledge
Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferredAbility to effectively communicate with customers and store personnelAbility to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderatelyAbility to operate the register, stand, move and walk for multiple hoursAbility to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)Ability to build and maintain positive working relationships with customers, management and co-workers.Freqently Asked Questions
Auburn Hills sees moderate demand for part-time brand ambassadors, especially in retail and automotive sectors. Candidates with experience in luxury or fashion brands tend to stand out amid competition, making local networking and relevant experience key for landing opportunities.
While formal certifications aren't mandatory, courses in marketing, communication, or customer engagement can boost your profile. Local employers in Auburn Hills appreciate familiarity with brand representation best practices, especially in luxury retail environments like those associated with Ralph Lauren.
Success hinges on strong interpersonal abilities, adaptability to fast-paced retail settings, and a knack for brand storytelling. Being approachable and knowledgeable about fashion trends helps ambassadors connect authentically with customers during seasonal campaigns.
Yes, many seasonal ambassadors leverage their experience to secure full-time marketing or sales roles. Demonstrating initiative and building relationships during the seasonal stint can lead to longer-term positions within brand management or retail operations.
Daily tasks include engaging with shoppers, demonstrating product benefits, setting up promotional displays, and gathering customer feedback. Flexibility in schedule and enthusiasm for the brand are crucial to maintaining high energy throughout busy retail hours.
Ralph Lauren emphasizes luxury brand storytelling and polished customer interaction. Ambassadors are expected to embody the brand's heritage, requiring a refined approach to engagement distinct from more casual or mass-market brands.
Ralph Lauren often provides ambassadors with exclusive product discounts, branded apparel, and opportunities to participate in high-profile marketing events. These incentives enhance motivation and deepen connection with the luxury brand.
Part-time brand ambassadors in Auburn Hills generally earn between $13 and $18 per hour, reflecting local cost of living and retail sector standards. Seasonal roles may include performance bonuses tied to sales or customer engagement metrics.
Traveling brand ambassadors face logistical challenges such as managing varying event locations, adapting messaging for diverse audiences, and maintaining consistent brand presentation despite different retail environments.
Successful ambassadors prioritize clear communication with managers about availability, utilize scheduling apps to track shifts, and remain proactive in adjusting hours around peak retail periods, enabling a balance between work and personal life.
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